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Heated Debate

Some of the heat appears to have abated in a disagreement between Memphis Fire Services and its union over the purchase of eight utility vehicles to be used for non-fire emergencies.

Last Tuesday, sparks flew during a Memphis City Council committee meeting at which fire officials proposed buying the utility vehicles to save money on maintenance, fuel, and other costs. Union officers expressed concerns about longer response times during emergencies.

Larry Anthony, president of the International Association of Firefighters Local 1784, said the union would prefer the fire department buy larger, better-equipped trucks that can respond to a variety of emergencies instead of just medical calls.

But his objection to the utility vehicles isn’t an attempt to call the shots; it’s mainly a safety concern, he said. It also hinges on some erroneous maintenance data that caused a flap at the council committee meeting last week.

“I do not want this to become a battle of us against them,” Anthony said.

That’s exactly what it looked like after last Tuesday’s meeting of the city council’s Public Safety & Homeland Security committee devolved into a shouting match just after it adjourned. Part of the conflict stemmed from data the union obtained through a series of Freedom of Information Act (FOIA) requests from the city’s scandal-rocked General Services Division.

The data showed exorbitant charges for simple maintenance tasks that raised eyebrows — and tempers — at the meeting before Martha Lott, the division’s new director, admitted the numbers probably weren’t accurate.

General Services, recently the subject of an FBI investigation for questionable charges and suspicions of cronyism, has been in charge of repairing Memphis Fire Services vehicles since 2008. Mayor A C Wharton brought Lott in to head the troubled division in October.

“The mayor didn’t quite tell me the scope of the problem before I came in to fix it,” Lott said.

When the union’s FOIA request came in, Lott’s staff began working to sift through invoice records to supply the requested information.

“We gave them what they asked for,” she said. “A work order cost summary.”

However, one entry showed a charge of more than $1,400 to replace a battery that Lott says actually cost $174. That was one of the much smaller “glitches” in the system, as she called them. Other reported numbers for repairs stretched from $30,000 to $50,000, but actually cost much less, she said.

Lott said she’s concluded that something is wrong with General Service’s computer system. Sometimes a charge might come up one way onscreen but print out completely differently, she said.

The main source of frustration for Anthony now, besides the discrepancies in the numbers he was given, are safety concerns with the alternative response vehicles.

Last year, Memphis Fire Services set aside $600,000 to buy new vehicles. Then it conducted a four-month test in the spring to see whether SUVs would be more efficient than larger ladder trucks, said Memphis Fire Services director Alvin Benson.

“What the pilot program told us was that we needed a light kind of utility vehicle like an SUV,” he said. “The whole notion here is that the … utility vehicle would be less expensive to respond in than the traditional fire truck.”

Utility vehicles can get about 16 miles to the gallon, while fire trucks burn up a gallon of fuel in two miles. A brake job for a smaller vehicle runs about $545, while the same procedure costs about $2,500 for a fire truck.

No one disputes that Fire Services probably would save $17,000 a year per vehicle, but the problem with alternative response vehicles is they can only respond to injury calls. Fire trucks are equipped to handle a variety of situations.

“In essence, we do run fewer fire calls. But it’s the lower frequency, high-risk incidents [that are a danger], and we need to be able to deal with them safely,” said Robert Kramer, a union member who spoke out against the alternative SUVs at last Tuesday’s council meeting.

Too much emphasis on cost savings and not enough on safety is what worries union members most. They insist their objections have nothing to do with labor worries, but they want adequate equipment to deal with emergencies.

“Sending the fire truck is an all-hazards approach to public safety,” Kramer said.

The city council has requested corrected numbers from the General Services division. The matter will be taken up again at the council’s next meeting on January 18th.

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News

Got a Minute to Give?

Mayor A C Wharton will step into the digital town square Thursday by asking people to share what skills they’d “love to develop professionally or put to use” as part of an online initiative called “Give a Minute” for Memphis. Chicago is the only other city where the online exchange of ideas has taken place.

The mayor and members of his staff will respond to citizens who text their ideas to 296-0123 or submit them to giveaminute.info, said Mary Cashiola, the city’s new brand marketing specialist. Anyone interested in sharing their thoughts may do so through the end of February, she said.

“We’re looking at asking, ‘How do you feel you could reach your full potential in Memphis?'” Cashiola said.

Responses will be used in conjunction with an “Opportunity Challenge” conference to be held next month at the Memphis Bioworks Foundation, at which Bruce Mau, author of The Third Teacher, will speak about best practices in education. Other speakers are still being lined up.

Citizens who respond to “Give a Minute” will get answers from Wharton and Cashiola, along with Eric Mathews, founder of LaunchMemphis, and Douglas Scarboro, education liaison for the city and executive director of its Office of Talent & Human Capital.

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News

Memphis Fire Union Opposes Department’s Plan to Buy SUVs

Sparks flew during a Memphis City Council committee meeting Tuesday over the Memphis Fire Department’s request to buy eight utility vehicles to be used in non-fire emergencies.

Fire officials say the new vehicles will save money on maintenance, fuel, and other costs, while union officers worry about longer response times during emergencies.

“Ultimately, we feel it’s a safety issue to the public,” said Robert Kramer, a fire truck driver and union member. “Even though it might save $17,000 a year, we don’t feel it’s worth the risk.”

The utility vehicles would be used in place of much larger, more expensive fire trucks and would carry four people each. However, Kramer said the utility vehicles can only respond to injury calls, while regular fire trucks are equipped to respond to a variety of emergencies. While firefighters are responding to a call in an utility vehicle, their better-equipped ladder trucks must remain at the station. If it turns out that a fire truck is needed, it would have to be called in from another firehouse, causing a delayed response and possible hazard to victims and fire personnel alike.

Not so, said Memphis Fire Services director Alvin Benson.
“There are no safety issues on the table,” the fire chief said. “We will stock the [alternative response vehicle] the same as we would the truck.”

Benson’s rationale was that the smaller, more agile utility vehicles would save thousands a year on maintenance and fuel. Currently, ladder trucks can go one or two miles a gallon compared to 15 or 16 miles a gallon for an SUV, according to a report circulated during the council’s Public Safety & Homeland Security committee meeting.

“We’ve got to do more with less, and the fire department is part of that,” Benson said.

But the union leaders are leery of that approach. They said they fear the fire department is trying to cut costs at the possible expense of lives.

“The union did a series of Freedom of Information [Act] (FOIA) requests to see if [these claims were] correct, and the number of emergency calls isn’t the problem, but the age of the equipment [is],” Kramer said. “Something else that we found is that the maintenance costs seem to be inflated for some reason.”

The city’s embattled General Services Division is in charge of maintenance and repairs for the fire department’s vehicles. Kramer cited a work order cost summary the union pieced together using data it obtained through the FOIA requests.

One entry about a radiator hose being replaced showed a cost of more than $1,900. Another showing a replaced valve came in at more than $2,100.

Martha Lott, director of General Services, said she could come up with better numbers.

“There’s a glitch in the system and I can’t attest to the accuracy of the data,” she said.

Kramer suggested the fire department might be getting “fleeced” on vehicle maintenance and repairs. He also said it was “asinine” to think that emergency response times would not be affected by moving to the alternative response vehicle model.
Kramer later apologized for his choice of words, but not before Fire Services deputy director Michael Putt told union president Larry Anthony, “You’ve got to get him out of here.”

After the meeting, Anthony wanted assurances from City Councilman Jim Strickland that there wouldn’t be any retaliation from the fire department.

Meanwhile, Strickland, chair of the Public Safety & Homeland Security committee, requested corrected numbers and other information from Lott and Benson. The matter will be taken up again at the council’s next meeting on Jan. 18th.

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Cover Feature News

Can Raleigh Spring Back?

Although he served his last mayoral term 174 years ago and died in 1840, Isaac Rawlings recently re-emerged from the far reaches of local history to shed light on an issue facing Memphis today. Volunteers stumbled onto Rawlings’ family plot in the historic Raleigh Cemetery during a cleanup event last March. Until then, the gravesite had been obscured by several years’ worth of vegetation that still shrouds most of the seven-acre property at East Street and Old Raleigh-LaGrange Road.

“Basically, it was just us in there doing what we do,” said Derek Kifer, lead investigator and founder of Ghost Hunters of Southwest Tennessee. “That day we probably reclaimed about two acres.”

Last November, Kifer approached Kevin Brooks, president of the Raleigh Community Council, about cleanup efforts in the all but forgotten cemetery. But after another cleanup session in the spring, the underbrush started creeping back and became unruly during the summer months. All of which begged the question: Why wasn’t anyone else maintaining what is possibly the oldest major cemetery in the county?

As far as many area stakeholders are concerned, the neglect that has marked the Raleigh Cemetery for so many years might well be a metaphor for Raleigh itself.

Gwen Holloway, who lives in the Twin Lakes neighborhood north of Yale Road, keeps a tight vigil on the area. She’s been living there for 30 years and would rather stay than go. But sometimes staying is a trial.

“I could’ve moved, but the house that I have is sufficient for me and my husband,” she said. “But when I see my surroundings go down, and the value of my property, then I’m concerned.”

She said she’s seen what once was a “beautiful, beautiful community dwindle down to nothing” and places a big chunk of the blame on what she calls the shoddy maintenance work of city employees and contractors.

“I understand that there’s a lot going on in the overall city … but get to me at least sometime,” she said.

Similar complaints surfaced more than once during a town hall meeting last month at Raleigh’s Greater Imani Church.

Why does it take so long for the city to respond to requests, area residents asked. Why do trash collectors leave so much garbage behind? Why is grass allowed to grow so high? Why are so many vacant properties left to crumble or, worse, become the targets of vandals and drug dealers?

To which Mayor A C Wharton responded that it takes four to six weeks to complete many projects because of a strapped city budget and not enough workers — or mowers — to go around. Then he asked for patience.

“If it doesn’t get done, it’s not because [city councilman Bill Morrison] is not bending our ear and saying, ‘Stay on it,'” Wharton said.

That was cold comfort to some in the audience who openly criticized the city’s Public Works Department, among others. A few uncomfortable questions and earnest-seeming responses from some of the city department heads who spoke at the meeting didn’t appear to quell the underlying sentiment that Raleigh’s aging white holdouts and growing African-American population aren’t getting the attention they deserve.

“No need for me to sugarcoat it,” Holloway said. “That’s how I feel. We’re left behind.”

But not necessarily for long, Morrison said. Since his election in 2007 to the council’s District 1 seat, Morrison has made Raleigh and, by extension, nearby Frayser top priorities. District 1 covers all of Raleigh and parts of Frayser and Cordova.

Although the Raleigh-Frayser area might seem worlds away from its cushier neighbor, Morrison begs to differ. He said Cordova’s destiny — and the economic destiny of greater Memphis — is closely intertwined with the ultimate success, or failure, of Raleigh and Frayser.

“If we can turn Raleigh and Frayser, we can turn the city,” Morrison said.

The first and most urgent task in that quest is finding a way to reposition the Raleigh Springs Mall. Before it began to wither in the late 1990s, the mall was a big regional draw. That was before Wolfchase Galleria opened in 1997.

“When Wolfchase opened, Raleigh Springs Mall was seriously hurt,” said Dexter Muller, senior vice president for community development at the Greater Memphis Chamber.

Muller has been working with Morrison and others to address some of the most pressing issues in Raleigh-Frayser. Prior to the mall’s decline, it served as the primary shopping destination for the 70,000 to 100,000 people in Raleigh and Frayser.

“That’s a good-sized town,” Muller said, “bigger than Jackson, Tennessee.”

A walk through the mall now reveals that it is past its heyday.

A beat-up Persian carpet lies at the entry to one store, while a hotdog vendor operates from the darkened doorway of what appears to have been a fast food restaurant. In the midst of it all, a brawny security guard makes his rounds, looking anything but relaxed.

But for all the gloom inside it, the mall’s bones still shine through its battered face. Its ownership configuration, however, isn’t as pretty.

The main mall and its out-parcels belong to three ownership groups. Property records show Angela Whichard Inc. of Raleigh, North Carolina., owns the largest piece.

“We don’t own the mall itself,” said a woman recently who answered the phone at Whichard. “That has been sold to Raleigh Springs Mall Realty Management.”

The firm the woman named does show up as an owner of two of the mall’s smaller parcels. No one could be reached at the company’s office in Little Neck, New York. The other parcel owner is Sears Roebuck & Co., which has operated its anchor store — the only remaining anchor at the mall — since Raleigh Springs opened in 1971. The other anchors, Dillard’s, Macy’s, and J.C. Penney, sold off their parts of the building long ago.

But if all those parcels could be combined into one local owner or ownership group, the mall might have a chance at another life, Muller and Morrison said. Which means Raleigh and its environs would have a much better chance as well.

“If we can get that mall back, I really believe we can turn things around,” said Kevin Brooks.

The possibility might come to fruition sooner than anyone expected.

“We should see movement on a mall deal in the next six months,” Morrison said.

He declined to identify the “interested parties” he’s talked to about the mall properties.

Meanwhile, another urgent to-do in Raleigh is the improvement of Austin Peay Highway, a once vital artery now pockmarked by a vacant Schnucks building at its intersection with Yale and a welter of low-end strip centers in the opposite direction. Also on the hit list is the vacant and unattractive Serra Chevrolet dealership on Austin Peay.

“The state is going to consider selling that to us but not in the near future,” Morrison said. “They are planning on tearing down some parts of it and using it for storage for some of their vehicles.”

Morrison and others have tapped architecture firm Looney Ricks Kiss to develop a master plan for Raleigh based on residents’ concerns and ideas. One of them is to beautify Austin Peay by adding a median and making it more pedestrian-friendly, said Steve Auterman, the LRK planner who’s in charge of the day-to-day project details.

Austin Peay is a seven-lane roadway, and a median might help with traffic flow, not to mention provide some much needed visual appeal.

As for the mall, Auterman said it probably won’t recapture its glory days, but it could serve as a mixed-use shopping center for residents who want the kinds of retail and restaurant offerings they enjoyed as recently as a decade ago.

“Turning the mall back into a regional shopping mall may be a difficult proposition [because] Wolfchase is not that far away,” he said. “So when we look at large buildings with large parking lots like that, you might start seeing additional retail closer to the street. There could be possibilities for things like medical offices to support the hospital in the area.”

Muller identified Methodist North Hospital off Covington Pike as one of the area’s biggest assets. The other is Raleigh’s proximity to the interstate and quick access to other parts of the city and county. He also cited the area’s high homeownership rate as a plus.

“Raleigh and Frayser are two very strong and nice neighborhoods,” Muller said. “The fundamentals in those areas are very good.”

Raleigh is the fourth wealthiest of Memphis’ 15 largest neighborhoods, according to reports. The 24-square-mile area with about 44,000 households also is the fifth-lowest for residential vacancies.

However, Raleigh’s and Frayser’s main challenge, at least in recent years, has been the real estate bubble’s spectacular implosion.

Real estate data from Raleigh’s predominant zip code, 38128, show bank sales jumped from 246 in 2004 to nearly 500 last year, according to Chandler Reports. The average price of non-bank-sale homes went from $92,704 to $55,763 during the same period.

In Frayser, bank sales totaled 444 in 2004 and reached 518 last year. They peaked at 580 during the worst of the financial crisis in 2008. Between 2004 and 2009, the average sale price plunged from $52,930 to $33,342.

“From the housing market, Frayser has been devastated,” Morrison said. “If you’ve got $5,000 cash, you can go to Frayser and buy a house.”

While that might sound like a heck of a deal to some potential buyers, the rock-bottom prices in Frayser’s housing market have attracted out-of-town and absentee landlords who neglect their properties and drive the area deeper into despair.

That downward spiral ripples outward and doesn’t stop with Raleigh.

“You have a lot of folks moving from Frayser to Raleigh and then from Raleigh to Cordova,” Morrison said. “What we have to do is stop that by making Frayser again a sustainable community. … We can’t fix Raleigh if we don’t fix Frayser.”

The key is to eliminate the glut of rental homes and vacant properties in both areas and to play on strengths such as homeownership and diversity. Community Council data paint a picture of Raleigh that real estate numbers don’t. For example, the percentage of family households in Raleigh’s main zip code tops 70 percent. That’s higher than the state average of 69.3 percent.

Languages spoken in the area range from English and Spanish to Sub-Saharan African (1,304 people), Irish/Gaelic (1,513), Italian (552), German (1,277), French (302), Swedish (65), Hungarian (42) and Norwegian (39), although they certainly aren’t the only tongues spoken.

Recent mapping data by San Francisco computer programmer Eric Fischer made big news last month. It supports the image of a surprisingly diverse and integrated Raleigh. While comparing census data from all over the U.S., Fischer found that Raleigh-Frayser and Hickory Hill are the most integrated parts of Memphis by far.

So perhaps the perception that Raleigh is a down-at-heel enclave is in need of a makeover too.

Auterman, of Looney Ricks Kiss, even said that when they were polled in person and online, Raleigh citizens were frustrated with the area’s image, which they said has been distorted by the media.

“Something bad happens in Raleigh, and it gives it a bad rap even if it didn’t quite happen in Raleigh,” Auterman said.

Perceptions should begin to change when the vacant Schnucks building near the mall is converted to an arm of the Memphis Police Department’s Traffic Bureau, Morrison said. The City Council was scheduled to complete an authorization on November 9th to demolish the eyesore and start construction anew between Thanksgiving and Christmas.

That’s good news to Stanley Echols, who has lived in Raleigh and sold real estate there for years. Echols works in the Bartlett office of Crye-Leike.

He chuckles with a mixture of amusement and disgust when he talks about the corner the vacant Schnucks shares with a lone Regions bank location. Across the street is an equally lonely SunTrust.

“We’ve got to do something about that corner of Austin Peay,” he said. “Unless we get some interest back and start building some infrastructure back into the community, I just don’t think we’re going to see a turnaround.”

Even so, parts of Raleigh continue to hold their own. Scenic Hills, Forest Lakes, and the Windermere areas are more “premium” neighborhoods, along with many of the properties nearest Craigmont High School off Covington Pike.

“We’ve still got some homes that can sell for what was owed and sometimes a little better,” Echols conceded.

Clearly, Raleigh’s revitalization is complicated.

“Frankly, there’s no silver bullet,” said the chamber’s Muller. “That’s what always comes to the forefront in this. There’s no one thing you can do. You work on infrastructure. You work on the appearance of the area … and you have to go beyond that with public-private partnership on redeveloping properties like the mall.”

And perhaps treating living people and dead buildings with greater respect is as much a reflection of society as the way it cares for its ancestors’ final resting places.

In addition to Isaac Rawlings, the Raleigh Cemetery also houses the remains of the Shelby family of Shelby County fame, prominent Masons, and many others entombed in unmarked graves or still hidden by weeds and brambles.

“A little flower of love, that blossomed but to die, transported now above, to bloom with God on high,” reads the barely legible tombstone of 13-year-old James Harris. He died in 1926.