AutoMD.com sent mystery shoppers to auto repair places in the top-50 most populous U.S. cities and asked them how much it would cost to repair the front brakes on a Ford Focus.
The site found the Memphis repair shops ranked the best for fairness and consistency of the prices quoted. Chicago was the worst.
The overall bad news for drivers and car owners is this:
“If you are one of the 88 percent of car owners who feel that they are not getting a fair shake at the repair shop** … this report shows that you are probably right,” said AutoMD.com President Shane Evangelist. “Repair shop quotes in more than half of the cities for the same job had a variance from lowest to highest of over 150 percent – with over two-thirds of the shops overall changing their price quote when presented with an industry standard price.”
But did I mention Memphis was the best?
