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MLGW “Water Police” Go Door-to-Door

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More than 800 Memphis Light, Gas, & Water (MLGW) customers in five zip codes will get a little schooling on water usage on Friday, April 1st. Beginning at 8:30 a.m., representatives from the utility company will begin visiting homes of people who demonstrated overly-high water consumption in the month of March.

(Disclaimer: There are no actual police involved in this effort. These are just friendly visits by MLGW field reps. “Water Police” certainly grabbed your attention though, right?)

The customers in zip codes 38104, 38108, 38106, 38111, and 38114 showed an average of 39 CCF of water usage during March. The average usage for most MLGW customers is 10 CCF, which is still higher than the national average. MLGW representatives will consult customers with the highest water usage on what factors may be contributing to their use.

For comparison, 39 CCF is the equivalent of drinking 234,000 16-ounce water bottles or flushing a 15-year-old toilet 7,293 times during the month. Part of the problem for the zip codes in question may be attributed to plumbing fixture leaks, fixtures that pre-date the 1990 low-flow toilet, facet, and shower regulations, or heavy laundry or showering habits.

Field service representatives will be wearing a uniform and badge. They’ll also be going door-to-door on April 21st.