“Nobody grows up thinking they want to own a laundromat,” says Elizabeth Wilson, the owner of Suds Laundry located at 664 Waring.
As a young adult, Wilson, with a background in French and linguistics, had trained to be a Bible translator, all for the goal of becoming a missionary. But she ended up in the real estate business, flipping houses with her her husband. And in 2018, Wilson’s husband suggested a project that didn’t sound all that appealing to her: a laundromat.
“I was like, ‘That’s the worst idea ever,’” she says. “It was beyond functional, the lights didn’t work, and the machines didn’t work. We didn’t know anything about running a laundromat. I think I’ve stepped foot into [a laundromat] once before we bought one.”
Yet, here in 2023, despite the plan to flip, sell, and move on, Wilson is, perhaps, one of the most passionate laundromat owners out there, and with a second location in the works. While remodeling the location, she says, “I started working 40, 50 hours a week, learning the business, learning the people, and absolutely fell in love with it. It’s such a uniquely community business, and the community aspect is what really pulled at my heartstrings. We want this to be an extension of home.”
As such, in the early stages of the business, Wilson took to NextDoor and asked neighbors what they wanted out of a laundromat. The answers were unanimous: They wanted it to be clean and safe. “That seemed like a low bar to hit,” she says. She wanted Suds, with its 58 commercial washers and dryers, to do and be more.
“I’m a huge advocate for literacy,” Wilson says. “I was at the laundromat one day, watching these kids drive their parents absolutely crazy. These kids are there every week, usually an hour-plus. Why don’t we have books?”
So, in partnership with Porter-Leath and the Urban Child Institute, Wilson set up a library in the corner of the laundromat, which has since expanded to include adult bookshelves with hundreds of books donated by the community. “People come in all the time and bring books and take books,” Wilson says. “It’s almost one of those things that you shouldn’t be so passionate about because it’s so obvious — like reading is a very basic thing; it’s like having clean clothes, things you and I take for granted. Not everyone gets a chance to read. … I don’t expect to revolutionize the world by having the books here, but at least it’s something for people to grab hold of, even if it’s just 10 minutes a week.”
And residents surrounding the laundromat have come to rely on the little library, especially when the Memphis Public Libraries were closed during lockdown. Now, librarians also come for monthly bilingual story times.
But Wilson and Suds’ work with the community doesn’t end there. Currently, the laundromat, in partnership with River City Church in Bartlett and the national nonprofit Laundry Love, offers free laundry nights almost every month for those in financial need.
Additionally, Suds offers vouchers for school counselors at nearby elementary schools to give to parents who might need extra help. “When I first bought [the business] a friend of mine said that one of the big issues with truancy and bullying at school is kids coming to school dirty. You can’t learn if you’re hungry or dirty, and it breaks my heart to know that something as simple as laundry is keeping a child from learning, so let me do what I can do.”
Running Suds has allowed Wilson to capitalize on her gifts and her serving spirit, far more than she could have ever imagined for what was once her dream job as a missionary. “I feel way more missional,” she says, “making sure that I not only provide a clean, safe place for my community to do laundry but also all the other ancillary things, like the free laundry time, making sure the kids in my neighborhood have access to clean clothes to go to school. It’s very tangible, and it’s very real. I can’t do much to save the world, but making a little impact is so rewarding.”
To keep up with all that Suds offers, including free laundry hours and general services, visit the business’ Facebook page or website. Suds accepts donations to support its free laundry services.