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News News Blog

Lyft COVID-19 Guidelines Developed In Memphis

Lyft

Next time you hop in a Lyft, you can know it was (hopefully) cleaned with methods developed in Memphis.

The rideshare company worked with the University of Tennessee Health Science Center (UTHSC) and P&G Professional to develop a clean ride guide. The recommended vehicle cleaning process was developed specifically for rideshare vehicles.

The guide was developed to protect drivers and passengers from the novel coronavirus, which causes COVID-19. The measures are recommended to be used while wearing a face mask and riding with the windows down.

Lyft

The guidelines recommend using only cleaning products on the U.S. Environmental Protection Agency’s List N.

The guidelines advise drivers to disinfect seat belts, door handles, knobs, and seat backs in the rider’s area. Also, they should clean the steering wheel, gear shift, rearview mirror, seatbelt, and door handle in the driver’s area, according to the guidelines.

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News News Blog

Downtown’s Most Lyfted Spot of 2019

Paula & Raiford’s Disco/Facebook

Memphis mostly Lyfts Downtown.

Lyft, the ride-sharing technology company, announced the winners of its fifth-annual Lyftie awards Tuesday. They included the top city for tipping (New York City), the top city for donations (San Francisco), and the top city for sharing rides (Los Angeles).

Memphis did not rank in the top 10 of any of those categories. But three destinations in Memphis won Lyfties as the most popular destinations here of 2019.

The winners for the 2019 Lyftie awards in Memphis are:

Most Celebrated Venue: FedExForum

Late Night Neighborhood: Beale Street Entertainment District

Beale Street remains Tennessee’s No.1 tourist destination.

Most Celebrated Restaurant/Bar: Paula & Raiford’s Disco

Paula & Raiford’s Disco/Facebook

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News News Blog

Get a Cheap (or Free) Ride to Music Fest This Weekend

Brandon Johnson

Memphis in May Beale Street Music Festival

Gonna be pounding water and coffee at Music Fest this weekend?

Didn’t think so. Us neither. Plus, we don’t want to have to fool with parking down there.

So, Lyft and Bud Light are offering free and discounted rides this weekend to and from Tom Lee Park. In total, the two are offering $10,000 in rides.

“Beale Street Music Festival is such a huge event in Memphis each year, so we’re teaming up with Bud Light to offer discounted rides to help minimize parking and congestion stress,” Lyft general manager Sam Nadler said in a statement. “We are also working around road closures and providing designated pickup and drop-off zones to make getting to and from the festival grounds as convenient as possible for festival-goers.”

Lyft’s designated pickup and drop-off zones will be at Union, West Butler, and Kansas.

Lyft

Alright, alright, give me code already: BUDLIGHTBSMF.

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News News Blog

Uber Will Be Allowed to Operate at Memphis Airport

Airport passengers may now use Uber to be dropped off or picked up at Memphis International Airport.

The ride-sharing company was previously banned from airport property due to legal concerns over a lack of regulation for transportation network companies (TNC). But the state of Tennessee recently passed the Transportation Network Company Services Act, which established requirements for TNCs. Governor Bill Haslam recently signed the bill into law.

The airport reached a similar agreement with Uber’s competitor, Lyft, in June. The agreement between Uber and the airport will pay the airport $2 per passenger pickup. Pickups will be allowed in the commercial drive on the baggage claim level. 

“We are excited to have reached an agreement with a service as popular as Uber,” said Scott Brockman, MSCAA President and CEO. “From day one, we have been open to doing business with Uber, primarily because our passengers have told us they want the option of utilizing ride-sharing services.”

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News The Fly-By

New Regulations Coming For Lyft, Uber, and Taxi Industry

Your friend with a car — the tagline for ride-sharing company Lyft — may soon have to follow a few new city regulations.

After issuing a cease-and-desist letter to “transportation network companies” (the city’s term for ride-sharing companies) in July, the city almost immediately began working with Lyft and Uber to develop new regulations for the industry. Both companies continued to operate in Memphis throughout negotiations.

Memphis City Councilmen Kemp Conrad and Myron Lowery are co-sponsoring a pair of ordinances that would regulate Lyft and Uber and also do away with some outdated regulations for the taxi industry. The council’s third reading for the Transportation Network Company (TNC) ordinance was postponed earlier this month because new taxi regulations are still being drafted.

“Now we’re trying to level the playing field to the extent possible with taxi companies,” Conrad said. “Our taxi ordinance is very outdated.”

Representatives from the taxi industry have been vocal about their opposition to Lyft and Uber operating without city regulation for much of the past year. They want TNCs to follow the same rules they do, but Lyft and Uber representatives have said they are a new type of industry that doesn’t fit into the same mold.

Conrad agrees: “They are a new class of transportation provider that doesn’t fit into the limo ordinance or taxi ordinance.”

Both Lyft and Uber operate in much the same way: Drivers use their own personal vehicles. They are “hailed” using a smartphone app that stores the passenger’s credit card information. No money is exchanged between the passenger and the driver because rides are automatically charged to the passenger’s card. Fares are generally cheaper than an average cab ride.

The new ordinance for TNCs will require that all drivers get background checks. It also requires that the TNC or a third party conduct safety and appearance inspections of vehicles used. It sets up a standard insurance model that all TNCs must follow. It also bans TNCs from accepting street hails, requiring that all hails come through the companies’ apps.

Chelsea Wilson, a spokesperson for Lyft, said they worked with the city to help draft the ordinance.

“We’re not opposed to regulation. We want to make sure that any regulations recognize the difference in our model and understand that our drivers are not professional drivers,” Wilson said. “They’re everyday residents who are able to, after passing our rigorous background checks, drive when they have the time, to make ends meet.”

Ham Smythe, CEO of Premier Transportation Services, isn’t pleased that the TNC ordinance doesn’t require Lyft and Uber to register their individual drivers or their vehicles with the city permits office.

Smythe said he’s open to some changes with the current taxi ordinance, but he’d rather see TNCs facing more regulation rather than taxis facing less.

“If there is some legislation that allows taxi cabs more freedoms, we might look into that. But I think it’s a mistake not to regulate for-hire transportation,” Smythe said. “It’s a business that needs regulation. But I can’t have us being regulated and them [Lyft and Uber] not being regulated.”

The language of the taxi ordinance is still in the works, but Lowery said it will update their background checks to be more in line with those being proposed for TNCs, and it will update rules for taxi companies’ yearly vehicle inspections. He said the new ordinance will also loosen rate regulations.

Lowery said companies like Lyft and Uber keep the entire industry on its toes.

“Competition is good for everyone in Memphis. Competition makes other folks better. [The TNCs] are forcing the taxi industry throughout the U.S. to respond to this,” Lowery said. “And we’re not trying to deny a new industry the right to exist. They’re providing jobs for people, and they’re allowing those people to set their own hours and work on their own time.”

Both ordinances should be up for final reading on January 6th.

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News The Fly-By

Lyft and UberX In Talks City Officials About Permitting

Lyft drivers are still giving lifts around Memphis, despite a cease-and-desist order from the city two weeks ago. Drivers from ride-sharing service UberX continue to operate as well.

Both companies say they’re in talks with the city permits office, and both say they’re hoping Memphis, like so many other cities before, will develop new rules and regulations for ride-sharing services rather than making the companies submit to rules in place for taxicabs.

“We are a technology company. We don’t own any vehicles. We don’t hire drivers,” said Taylor Bennett, a spokesperson for UberX. “They are independent contractors, so we’re very different from traditional taxi companies and livery services. The existing regulations are meant for taxis, and we’re hoping to develop new frameworks or amend existing ones.”

Both UberX and Lyft operate in much the same way: Drivers use their own personal vehicles. They are “hailed” using a smart phone app that stores the passenger’s credit card information. No money is exchanged between the passenger and the driver because rides are automatically charged to the passenger’s card. Fares are generally cheaper than an average cab ride.

Courtesy of Lyft

Lyft (pictured) and UberX are still operating in Memphis.

The local taxicab industry has demanded that UberX and Lyft submit to the same permits, fees, background checks, and other regulations that they are required to adhere to, but the ride-sharing companies contend that new rules should be drawn up for them.

City Permits Administrator Aubrey Howard, who issued the cease-and-desist order, said he’s currently in talks with both companies about how to handle the issue.

“The crux of the cease-and-desist is to start a conversation,” Howard said.

Other cities, such as Seattle and Baton Rouge, have passed ordinances legalizing ride-sharing. And Colorado recently became the first state to authorize ride-sharing through the state legislative process.

Shortly after Memphis issued the cease-and-desist order, Nashville’s Transportation Licensing Commission announced it would work with Lyft and UberX to help drivers in their city get permitted.

“We’re going to be asking the [Nashville-Davidson] Metro Council to amend the livery section, and we would put them in the same category as black-car services, limos, and shuttles. We plan on defining them into the law,” said the commission’s interim director Billy Fields.

But in Memphis, Howard, who also serves as the executive secretary for the Memphis Transportation Commission, said he’s working with the city’s current ordinances.

“We are trying to enforce the ordinances we have on the books as they are. These companies are, in our opinion, operating illegally,” Howard said. “We want to get them to comply by getting some kind of permit or stop doing business until they do.”

Glen Rose, operations manager at Yellow Cab, doesn’t want the city to compromise on regulations.

“If they are going to operate in the city, we want them to be permitted and have the same insurance regulations and requirements that we do. Their drivers should have to go through the same background checks, criminal checks, and be fingerprinted,” Rose said.

Whether Memphis will attempt to enforce existing transportation rules on Lyft and UberX or develop new ones as other cities have done remains to be seen. But both companies say they are determined to stay in Memphis.

“We are continuing to work with local leaders, and we’re positive that we will come to a solution that benefits the community and allows ride-sharing to continue to grow there,” said Lyft spokesperson Chelsea Wilson.

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Letters To The Editor Opinion

What They Said…

About Alexandra Pusateri’s News Blog post, “Uber and Lyft to Receive Cease-and-Desist From City” …

Lyft is an illegal car service that needs to stop. They do not have proper insurance. We pay a lot of money to the city to have the right to operate.

Taxi driver James Edgar Tate

I live in a city where Lyft and Uber are legal, and it has been such an improvement! I get picked up in less time, and the drivers are friendlier and don’t blow through red lights in a rush to drop me off and get another rider. The drivers also make good money. I can’t believe Memphis is going to give in to pressure from outdated taxi companies.

Heather

About cover story, “Endpapers: Time to Take Stock of New Books of Local Interest,” edited by Leonard Gill…

Thanks for another great Endpapers literary issue. I wish you did it more often since writing in Memphis seems to figure far down the list of promoted arts, somewhere below music, painting and sculpting, photography, serpent handling, cow tipping, and barbecuing. I’d like to think that reading about books makes people read more, discuss books more often, and buy more books. I’d also like to think that the beautiful woman on the cover is reading a novel of mine.

Corey Mesler

About Alexandra Pusateri’s Flyer Flashback on controversy over a William Faulkner statue in Oxford, Mississippi…

The writer wrote that Faulkner was born in Oxford, Mississippi. He was in fact born in New Albany, Mississippi, also my birth place. There is a museum in new Albany, the Union County Heritage Museum (UCHM ), on the same block where the Faulkners lived at the time of his birth. [In addition to] exhibits, artifacts, and recorded history of the South, UCHM also features a William Faulkner Literary Garden, as well as much information on the writer.

Jane Thayer

About Bruce VanWyngarden’s editor’s column about “tight” states …

I’m a little slow, but I think I get the gist: Red states like briefs, blue states prefer boxers, and those crazy independents are just out there catching every breeze, letting ol’ freedom ring.

Poots

About Toby Sells’ story “Memphis Police Department Hit with ‘Blue Flu’ Protest” …

Toby Sells’ story on the “blue flu” was not quite correct. It was reported that officers were upset about the 24 percent rise in premiums. We understand that the cost of insurance has gone up. What officers are upset about is the fact that all retired city employees will have to pay 100 percent of their health-care premiums. 100 percent. Some of the retirees are not capable health-wise to work anymore, and all they have is their pension. Some do not have Social Security, because unlike the private sector, officers and firefighters do not get Social Security. All they have is their measly pension. With the cost of insurance for a husband and wife being around $1,700, that is their whole pension. Then some say they can get Obamacare. Not so. They make too much to receive Obamacare, or its premium is higher. This is what everyone is so upset about. The city is basically turning a deaf ear to the retirees. They don’t care if they have insurance or not. The retirees did their jobs for 25-plus years and retired expecting to have these benefits, and now they don’t. How are they going to afford their needed medications or be able to go to the doctor? Some have very serious health conditions. Yet all the while our city leaders continue to spend, spend, spend on other items that are not necessary. We are willing to meet the city halfway on this, to come to some sort of a resolution, but not so for the city. Our pension is actually very well funded, more than a lot of other large cities. When the times are hard you have to make cuts, but you should never balance the budget on the backs of city employees. At home when money is short, you might not be able to go out to eat or eat steaks; we eat a lot of hamburger meat in our home, sometimes maybe we get to eat a steak. The city wants to eat steak at every meal, and to be able to do this they make cuts to the city employees. Not right at all.

Brad Newsom

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News News Blog

Uber and Lyft to Receive Cease-and-Desist From City

A Lyft car with its trademark pink mustache.

  • Shannon O’Daniel
  • A Lyft car with its trademark pink mustache.

The city of Memphis will be issuing a cease-and-desist order for ridesharing services Uber and Lyft until the two companies get city permits to operate.

The companies first arrived in April and operate through smartphones, removing the need for cash being exchanged in the car itself.

Late last month, the rideshare services first hit a snag in the city when the Memphis International Airport told Uber and Lyft that, without permits, drivers would not be allowed to pick up or drop off passengers.

Cities around the country have seen pushback from taxicab associations and unions toward the rideshare companies. One campaign called “Who’s Driving You?” is pushing for regulations on competitors as an initiative of the Taxicab, Limousine, and Paratransit Association. Dave Sutton is the spokesperson for the campaign.

“Uber and Lyft force their way into markets without taking the proper steps to ensure the safety of the public,” Sutton said. “Part of their business model is based on stress-testing rules and regulations and seeing if a city will simply roll over and allow them to ply their illegal services as an unlicensed taxi company.”

Both Uber and Lyft have local and federal background and vehicle checks — as cars have to be 2000 models or newer — as well as a five-star rating system that differentiates itself from a typical taxicab company. If a driver’s average rating falls below four stars, the driver is blacklisted.

Drivers of both companies have been pushing back on social media like Facebook to get users to write to Mayor A C Wharton and express concern over the cease-and-desist.

Shannon O’Daniel is a driver for Lyft who is leading a campaign on her Facebook to educate people, including the mayor, on the rideshare services.

“The city really needs to take the time to inform themselves about Lyft’s policies and procedures before presuming anything about the drivers or the company,” O’Daniel said. “Lyft and other companies like it have taken the rideshare movement into the 21st century. When cab companies refuse to move forward and adjust their procedures to reflect the times, rest assured someone else will. And they have.”

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Uber and Lyft Services Not Allowed at Memphis Airport

Lyft cars have pink moustaches.

  • Lyft cars have pink moustaches.

Memphis International Airport passengers hoping to catch a cheap ride from new-to-Memphis, peer-to-peer ride-sharing networks Uber or Lyft might be in for a surprise.

For now at least, both Uber and Lyft are not allowed to pick up passengers from Memphis International Airport. According to Memphis-Shelby Airport Authority general counsel Brian Kuhn, the companies, which offer cheaper fares than traditional cabs and operate through smart phone apps, would first have to get a special permit from the city of Memphis before they could operate at the airport.

“Once a carrier or business has one of those type of permits, they come to us and have an agreement with us to come on our property on our commercial drive. This is for all taxis, limosines, buses, and MATA buses, all the shuttles for hotels and motels, all the people who pick people up and take them somewhere for hire,” Kuhn said.

That agreement with the airport also includes a fee that Lyft or Uber would have to pay to use the facility’s lower commercial drive to pick up passengers. There is no agreement or fees for Uber or Lyft to drop off passengers, however.

Since the companies are so new here — both began operating in Memphis this year — Kuhn said he isn’t sure if they would be required to get the same kind of city permit that regular taxes get or if the city would have to come up with a new permit.

“In the case of Uber and Lyft, they’re a brand new concept from the traditional taxi cab concept. We’re trying to look for how we should treat those type of companies in a dependable and safe fashion,” Kuhn said. “Memphis may have to come up with a new permit since this a new concept. They’re still struggling with that, so we’re waiting to see what type of permit they’ll come up with, whether it’s the old or new type, to get this business going.”

In the meantime, Kuhn said he has been asked to look into how other airports in cities with Uber and Lyft are dealing with the ride-sharing services.