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MEMernet: B.B. King’s Google Doodle and a Tearjerker Reunion

Doodle for a King

B.B. King was given one of the internet’s highest honors for what would have been his 94th birthday last week. The bluesman got a Google Doodle, the home page images you find at google.com.

A video that accompanied King’s Doodle followed the man’s life from birth to death, highlighting his storied music career.

Viral Reunion

Memphis Animal Services (MAS) went viral last week with a video they warned came with a “tearjerker reunion alert.”

Artist Anthony (no last name given) and his dog, BoBo, live together on the streets of Memphis but were separated. BoBo was brought to MAS where a staff member immediately recognized the dog and reunited BoBo and his friend.

That reunion was captured in a video that got likes and upvotes all over the internet. It also got some digital ink in the New York Post and on the Today show.

Tweet of The Week

John Paul Keith (@johnpaulkeith): I’m absolutely convinced there’d be fewer Republicans if fewer people hit their kids.

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Strickland Announces National Search For Animal Shelter Director

James Rogers

Memphis Animal Services (MAS) Director James Rogers is out of a job beginning January 1st, after Memphis Mayor-elect Jim Strickland terminated his position.

Now, Strickland will launch a national search for a new MAS director. In the interim, the office of Doug McGowan, the city’s new chief operations officer, will oversee shelter operations.

Over the years, Rogers, who was appointed by Mayor A C Wharton in 2012 as an interim director, has taken a lot of heat from local animal advocates for numerous clerical errors that resulted in dogs and cats being euthanized by mistake. Even though Rogers managed to increase the number of adoptions and decrease the euthanasia rate, the animal intake rate also fell during his tenure. 

Animal advocates from S.O.S (Save Our Shelter) Memphis and Community Action for Animals have speculated that the lower intake rate meant animal control officers weren’t working as hard as they could be. And during public Memphis Animal Services Advisory Board meetings, they often brought up the point that, when less animals are being taken into the shelter, it would make sense that less animals were being euthanized.

Jan Courtney, a member of S.O.S. Memphis, said she wants to see a new director who “has compassion for the animals who enter Memphis Animal Services.” She said she wants a leader who will work closely with rescue groups and the community to both increase the adoption rate and increase spay/neuters in the community.

Rogers did manage to do at least one thing the animal advocates were happy about. He opened to the public the stray area, which had been closed off for years following a decision by former MAS Director Matt Pepper. Courtney says she hopes the new director will leave that area open.

Additionally, she wants the new leadership to enforce a policy that would require animal control officers to show up in court for cruelty cases. Rogers was often criticized when his officers failed to appear in the courtroom on cases they were involved with.

Other items on Courtney’s wish list: a camera in the euthanasia room to prevent animal abuse, benchmarks with other progressive shelters with similar demographics to make positive changes for Memphis Animal Services, and yearly employee evaluations.

“When an employee does not meet performance levels, that employee [should be] suspended/terminated,” Courtney said.

Sylvia Cox with S.O.S. Memphis said the new director should evaluate employees every six months. Under the union’s Memorandum of Understanding, infractions recorded in their files do not count against the employee after six months.

Cox said she’d also like to see healthy animals held as long as possible before they are euthanized.

“Only if the shelter really is overcrowded, which it seldom is, or if there is a significant disease outbreak, should staff have to consider killing adoptable animals,” Cox said.

Cindy Marx-Sanders of Community Action for Animals released this wish list for what the organization would like to see in a new director:

A progressive, experienced director. One that would embrace the entire community in bettering the Memphis Animal Services.

One that will help make MAS a welcoming animal shelter that treats animals with the dignity they deserve and respects the human-animal bond and all that entails.

One that develops a team of concerned, diligent, responsible animal officers who represent and protect the animals AND the citizens of Memphis.

One that holds the MAS workforce accountable for their actions, promotes those workers deserving promotion, and terminates the workers who do not respect their job as animal and community guardians and who fail to perform to the highest standards.

One that represents Memphis in the best light and is able to bring the Animal Services into that light.

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Memphis Animal Services Advisory Board Discusses Shelter Cleanliness, Failure To Answer Phones

James Rogers

Animal advocates aired concerns about Memphis Animal Services (MAS) last night at the quarterly meeting of the MAS Advisory Board. Among those concerns were a lack of cleanliness at the shelter and a failure of employees to answer phones.

One woman in attendance asked why the shelter wasn’t cleaned every day before closing time, to which MAS Administrator James Rogers replied that the shelter is cleaned once a day, in the mornings. One member of the audience said she recently counted 43 kennels with dog poop that had not been cleaned. Rogers said “we’re scooping fecal matter all day.” He said shelter employees are supposed to scoop every 30 minutes.

Others brought up the issue that the phones at MAS aren’t always answered. Rogers said the employees who answer the phones also have other duties and are often tied up when the phone is ringing. Board member Taurus Bailey said he’d like to see MAS appoint a person to strictly manage phone duty and nothing else. 

As he does at every MAS Advisory Board meeting, Rogers presented statistics on euthanasia, live release (adoption/transfer), and intake. For the year to date, 2,935 animals have been euthanized, a number that is down considerably from 2009, when 10,730 animals were euthanized. 

But intake is also down. The shelter took in 8,053 animals this year so far, compared with 13,100 in 2009. Rogers implied that intake was lower because spay and neuter programs are cutting down the stray population, but Cindy Sanders, co-founder of Community Action for Animals, spoke up to say that she believed animal control officers simply weren’t taking in as many animals.

A breakdown of the intake numbers shows there may be some truth to that. Of that 8,053, only 4,556 animals were actually brought in by animal control officers. The other 3,448 were animals that were surrendered by their owners to the shelter. Dr. Steven Tower, the advisory board chair, said the number of animals being picked up by officers seemed very low.

Adoptions and transfers to rescue groups, lumped together as “live release,” were 4,519 for the year so far, compared with 2,020 in 2009.

As usual at the advisory board meetings, Rogers faced much criticism from animal advocates in attendance. Mayor-elect Jim Strickland has pledged to replace Rogers with a new Animal Services director after he takes office in January.

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Animal Shelter Mistakenly Euthanizes Dog Being Held for Magazine Feature

This dog was mistakenly euthanized by Memphis Animal Services.

A dog that was supposed to be featured in a May Click Magazine article on adoptable pets from Memphis Animal Services (MAS) was mistakenly euthanized before the issue even hit stands.

The dog, a five-year-old Rottweiler, was one of 12 pets from MAS to be featured in the magazine’s May issue. MAS had agreed not to euthanize the animals that were photographed for that story. But a few days after the dog’s photos were taken for the feature, MAS staff overlooked the memo instructing them to hold the dog and he was put to sleep.

“It was a terrible mistake,” said MAS Administrator James Rogers.

Beth Spencer, a local animal advocate, contacted Rogers on April 2nd about featuring the cats and dogs in the May issue of Click, where her friend works as editor-in-chief. 

“I asked if we could keep these animals alive until May 1st because of the publication date,” Spencer said. “He offered to get them ready for adoption and have them ready in case someone saw the magazine and wanted to adopt them.”

MAS typically euthanizes strays after 72 hours. But in this case, Rogers agreed to hold these 12 animals for 21 days.

“We were glad to oblige, but holding pets for 21 days is not something that we do at MAS,” Rogers said. “In the future, this is something that we’ll take a close look at to see if it’s something we can manage and do correctly. We don’t want to make promises we can’t keep.”

On April 21st, Rogers sent Spencer an email informing her that the Rottweiler had been euthanized. He said he was investigating what went wrong. The next day, Rogers sent Spencer another email that said there were “extenuating circumstances identified by our staff concerning this pet that we should have communicated with you,” and he offered an apology.

In an interview with the Flyer, Rogers indicated that the dog was put to sleep because it was underweight, had to be muzzled when handled by the vet clinic, and because it was heartworm positive. 

“Heartworms and being underweight are easily treatable and are not reasons to euthanize. His statement about the dog being underweight is a big stretch,” Spencer said.

She also said that many dogs have to be muzzled during certain vet treatments and that growling at the vet shouldn’t be considered an indicator of dog aggression.

Spencer requested the dog’s file from the city using the Freedom of Information Act. She shared that file with the Flyer. In the file, there is a note filed under “kennel comments” that reads “To be featured in Click Magazine DO NOT EUTH,” and just above that note, there’s another memo from April 19th that says “Animal time has expired. No hold memos at time of ER [euthanasia room] entry. No rescue response as of 4/19/2015.”

“Our staff missed the note that was put in there,” Rogers said.

Spencer pointed out that such mistakes happen all too often at MAS. Back in January, the Flyer reported that there had been at least six dogs mistakenly euthanized in the past year. In December, Memphis resident Vickie Carter took a stray pit bull to MAS after rescuing him from an attack by other dogs. She told the intake clerk and Rogers that, if no one claimed the dog before his review date (the day they’re either euthanized or placed up for adoption), she would adopt the dog. But on that day, when Carter came to the shelter to pick up the dog, he’d already been euthanized.

“I’ve been involved with rescue for about a year now, and this happens about twice a month,” Spencer said. “The people who are making these mistakes are not terminated, and that’s what needs to happen.”

Rogers said, if they agree to hold animals while awaiting a publication date in the future, that MAS will take extra steps to prevent the animals from being euthanized. Those steps include checking on the status of these pets daily and informing the customer of any change in status. He also said that he would have MAS staff make recommendations on which pets should be included in such features rather than allowing the outside group to pick out the pets.

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Animal Advisory Board Discusses Missing Dogs, Shelter Surgery Backlog, and More

So far in 2015, two dogs have gone missing from the Memphis Animal Services (MAS) property, according to MAS Director James Rogers. One escaped through a hole in the fence on the front lawn of the shelter property on Appling City Cove, and the other missing dog remains a mystery.

James Rogers

“I can’t answer what happened to that dog,” Rogers told the MAS Advisory Board at their quarterly meeting at the Benjamin L. Hooks Central Library on Wednesday night.

The dog was checked into the shelter, but it’s no longer there. Yet it wasn’t recorded as being adopted. Rogers said he has spent hours combing through surveillance video to find out what happened, but he said there is still more video to watch. As for the dog that slipped through the fence, Rogers reported that animal control officers are on the lookout for the dog. The hole has been repaired, but he said there’s currently a ban on shelter animals on the front lawn until the city’s General Services division can do a thorough investigation of any areas of fence that may be compromised.

Rogers also reported that the shelter is a couple days behind on completing spay/neuter surgeries for adoptable animals. He said the shelter clinic is short-staffed and that the shelter is adopting out pets faster than they can keep up with surgeries. The board discussed the possibility of allowing rescue groups to take unspayed/unneutered shelter pets so long as they promised to have the procedure done elsewhere. Shelter policy currently doesn’t allow unaltered animals to leave the facility since the city has a mandatory spay/neuter ordinance. 

Some shelter reform advocates in attendance expressed support for the policy change, but they emphasized the importance of shelter staff following up with rescue groups to ensure the surgeries were performed. Board member Jill Madajczyk, the city’s deputy human resources director, suggested the city attorney’s office should draft a proposal on the policy change before the next MAS Advisory Board meeting. It would have to be approved by the Memphis City Council before the change could be instituted.

The board also discussed a proposal to allow rescue groups to foster animals that are being held at the shelter for court cases. Animals involved in abuse and neglect cases are currently held at the shelter while the person charged awaits a court date and throughout the trial. But if the proposal goes through, rescue groups could house those pets in their homes or facilities. If the person charged in the case is found guilty, the rescue group could keep the animal.

In his quarterly report, Rogers announced that, in the past 90 days, the shelter has had more live releases (adoptions, return-to-owner) than euthanasias. The shelter has a live release rate of 62 percent so far this year. Critics of the shelter often point out that live releases are up and euthanasias are down because the shelter is taking in significantly less animals than it did several years ago when the euthanasia rate was much higher. But at Wednesday night’s meeting, Rogers said he believed intake rates were down because the city was “making in-roads into reducing the animal population.”

“I wanted to know why the intake rate was down, so I called Bartlett and Collierville [animal shelters], and they are also having lower intake,” Rogers said.