MATA cuts – Memphis Flyer

Public transportation groups have called for Memphis Area Transit Authority’s (MATA) interim CEO Bacarra Mauldin to resign, following the agency’s decision to suspend routes and increase fares.

“Bacarra Mauldin, the Interim CEO of MATA, is part of the old leadership which has caused the problems at MATA for years,” said Johnnie Mosley, president of Citizens for Better Service. “If it is true, as she claims, that she sat two doors from her predecessor without knowledge of MATA’s financial operations, it does not reflect well on her leadership. Therefore, she must not be trusted to lead MATA out of the wilderness.”

Sammie Hunter, co-chair of the Memphis Bus Riders Union, said they believe MATA is more concerned about its leadership than its riders. Hunter said they do not trust Mauldin’s leadership.

“It is time for Bacarra Mauldin to go,” Cynthia Bailey, the other co-chair of Memphis Bus Riders Union, added.

MATA has put several cost-saving measures into effect in hopes of addressing the agency’s financial woes and improving its viability, but the measures haven’t stopped members of the public from voicing their concerns.

At its Tuesday board meeting, the MATA board decided to cut six bus routes, including Route 16 Southeast Circulator, Route 28 Airport, Route 34 Central and Walnut Grove, Route 37 Perkins, Route 69 Winchester, and Zone 3 Cordova Ready! On Demand. The cuts will go into effect November 3rd.

“No one wants to recommend this service reduction,” John Lancaster, MATA’s chief development officer, said. “It is essentially a financial consideration.” Lancaster added that the cuts are a balance between finance and equipment.

The agency held 19 public meetings prior to the board meeting to discuss the changes. After hearing from the community, the agency said many had a desire to maintain the current bus service, and they wanted service to last longer, and an improved on-time performance.

“The public hasn’t changed in what they want and what they need. It’s just our ability to deliver these services,” Lancaster said.

In addition to route suspensions, the board also decided to raise fares for MATA’s fixed-route buses. Adult base fare will be $1.75 compared to the current fare of $1.00. The increases also affect fares for students, senior citizens, and individuals with disabilities. Fares for FastPasses were also increased.

The last time the agency increased its fares was in 2011.

Citizens for Better Service and the Memphis Bus Riders Union have long been vocal about service changes and how they adversely affect the public. They voiced concern when the agency announced it had a $60 million deficit, and criticized MATA for the termination of more than 200 employees as a result of a newly approved budget.

The groups said that the cuts send a mesage to riders and drivers “that [the board] is in favor of service cuts and layoffs.”

A MATA spokesperson said MATA officials were unavailable for comments.

The Memphis Area Transit Authority (MATA) has decided to suspend trolley service as they prepare to finalize their budget. This decision sheds light on potential service and employment cuts as the agency works to scale back spending in hopes of providing its board with a balanced budget.

Officials announced on Sunday that they discovered a trolley brake issue which resulted in a “costly” recommendation from the Tennessee Department of Transportation (TDOT). The agency opted to temporarily suspend the service rather than “making that spend right now.”

As a result, 18 employees have been laid off. The maintenance team remains in place, as MATA said they hope to bring the trolley back.

“The balance is very delicate,” said Bacarra Mauldin, MATA interim CEO. “While we want a system of choice and transportation options, for now, we must focus on the needs of riders who rely on public transportation to get to work, doctor appointments, school, and other critical destinations.”

Downtown riders have the option of using Groove On Demand services as service is halted.

This decision comes as the agency is preparing to submit their final budget to the board of commissioners for approval. In May, officials revealed the agency was facing a $60 million deficit.

As reported earlier, Mauldin said the agency’s debt has been growing due to the increased cost of doing business, decreased ridership, and flat funding.

“If we were to keep operating the way we’re operating today, our budget would be $85 million,” Mauldin said. “We have committed to our board that we were going to present a balanced budget. We presented a draft budget of $67 million for FY25.”

Mauldin said they have not been able to identify funding for their current operating system, which has caused them to make their proposed cuts. According to MATA, they will also be streamlining staffing and vendor costs, as they prepare to submit the final budget for approval.

During today’s Memphis City Council committee meeting, Mauldin said they have based their budget on doing things in a “completely different way,” causing them to examine different routes, expenses, and headcount as “everything is on the table.”

MATA said they are looking to have their budget approved on August 27th and to send notices to affected employees on August 28th. They said this is set to affect more than 200 employees.

“Every affected employee will be notified in the coming weeks and receive support securing alternate employment,” MATA said in a statement. “In addition, vendor contracts have been discontinued and/or dramatically scaled back.”

Council member Rhonda Logan remarked that the deficit has been an issue for a while, however the public has only become aware recently.

“I think it’s very important that the community understands the fact that it’s not like the MATA system is spiraling right now — this has been going on for a very long time,” Logan said. “Unfortunately we have not known, as a council, that you all were in that shape.”