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Public Still Unhappy With MATA’s Transparency After Public Meeting

While the city of Memphis has allocated $30 million to Memphis Area Transit Authority (MATA) for fiscal year 2025 (FY25), questions remain regarding the organization’s $60 million deficit.

During the June 2024 MATA Board of Commissioner meeting on Wednesday, several members of the public expressed their concern for the deficit. Prior to the meeting, organizations such as Citizens for Better Service and Memphis Bus Riders Union said they were unhappy with the organization’s previous ways of addressing the issue.

“MATA owes the city of Memphis, especially bus riders, an explanation of how it is going to solve the deficit without hurting bus riders,” Johnnie Mosley, founding chairman of Citizens for Better Service, said.

These comments came after MATA administration presented their budget proposal earlier this month to the Memphis City Council for consideration.

During the meeting, the transportation agency did not directly address the deficit. Instead, MATA said they were committed to increasing revenue and “refining [their] process of spending.” At the board meeting, MATA interim CEO Bacarra Mauldin said the council would be “more involved” with all organizations and agencies receiving money from the city. 

Mauldin also said, with the city being their primary funding source, they want to make sure they are being as “transparent” as possible.

Shelby County government has allocated $1.2 million towards MATA for FY25, which Mauldin said is “consistent with where they’ve been for the past few years.” She noted that while it may seem like a small amount, their consideration in the budget means there is still the “opportunity to move forward.”

As the city has wrapped up its budget season, Mauldin said she is focused on building relationships with county commissioners and administration to procure a “higher level of funding” in the future.

“We know that the money that we have from the city of Memphis as well as Shelby County will not plug the entire hole,” Mauldin said. “We’re going to continue to work with those funding partners, but in addition we’re going to look into some other ways to get funding to close that gap. Most importantly, we’re going to look in the mirror and we’re going to tighten our own belts, and we’re going to spend smarter on the right things at the right time.”

She added that they are putting safeguards in place in order to ensure they’re being “good stewards of all the taxpayer’s money.”

Hamish Davidson of J.S. Held LLC has been retained by the organization as an external CFO and presented on “financial controls” during the board meeting. Davidson remarked that finance is “an area where if you don’t have the proper controls then your finance department can leak like a sieve.” To prevent this, Davidson said they are working to “spend smarter” and make sure they know where every dollar is spent.

Davidson said they currently have an understanding of MATA’s “historical processes and procedures” as well as their accounting systems. They also have gained the trust of employees.

However, he said they still need to identify their risk profiles and “current and future state of their budget and headcount,” and “determine the appropriate controls, reporting, and policies necessary.”

“A lot of these processes need to be updated,” Davidson said. “They’re totally out of date and more importantly they also need to be followed to the letter.”

Davidson said when he was retained in February, he thought they would be “long finished” by now in addressing these things, but he said it’s been put on the back burner due to more “pressing issues” related to MATA’s financials such as preparing the budget for FY25.

He said over the next few weeks they could create a timetable to present to MATA’s Board of Commissioners.

Close to the end of the meeting, the board opened the floor for public comment. They noted that this portion was for receiving comments and that they would not engage in a “spirited debate.”

Some participants made comments about bad service from both the agency and bus drivers; however, most complaints were about the agency’s finances.

Joe Kent of the Taxpayer Justice Institute criticized the agency for saying they lead with transparency when he said they are “anything but transparent.”

“If you want to collaborate with the public you need to answer questions,” Kent said. “How are you operating with a negative $10.1 million in cash? I just don’t understand that.”

Another participant suggested that the organization was “being investigated and some indictments were coming down.”

The board said that while they were not going to go back and forth with participants, they would follow up with them individually.

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MATA Presents Budget Proposal to City Council

The Memphis Area Transit Authority has requested $30,670,000 from the Memphis City Council for Fiscal Year 2025 (FY25.) This meeting comes weeks after it was revealed that MATA had a $60 million deficit.

MATA is projecting $65,219,738 in revenue for FY25, with federal grants and contributions from the city and county government contributing major portions. The agency said the city is the primary provider of operating funds.

Despite a budget gap, the agency said it is committed to increasing revenue and “refining [its] process of spending.”

“We recognize that there is a gap,” said MATA interim CEO Baccara Mauldin who, with other agency officials, faced the council Tuesday afternoon for the budget hearing. 

“As the leader of MATA, personally and professionally, I own what I’ve inherited,” Mauldin said. “I own the problems but I also own the engineering of the fix. I’m holding the steering wheel on what will drive Memphis and MATA to a better mobility.”

Prior to her presentation, Mauldin said transparency and fiscal responsibility are two of her core leadership values, and as a result, she retained the services of an “external CFO” on her second day in office. Hamish Davidson of J.S. Held LLC joined Mauldin during the presentation.

Mauldin said the proposed budget for FY25 is $84,211,321, with its largest expense being wages and fringe benefits. She added that due to the nature of the work, the agency has to be more competitive with compensation packages. The CEO also emphasized MATA’s need for mechanics and operators.

In addition to needing competitive compensation packages, MATA says it needs more buses for fixed routes and MATAPlus services for citizens with disabilities. A large amount will go towards installation of the Memphis Innovation Corridor, which is the first bus rapid transit service in Memphis.

Mauldin reminded the council that these adjustments and changes are vital to having a “complete mobility system” in the city. She also said she would meet with council members and host town halls with constituents.

“It’s going to take some time, because we want to make sure that we reach every community through this process, that we get to talk to each one of you as well as our other stakeholders,” Mauldin said. “We really want to make sure that at the end of the day the reimagining of what transit looks like is a process and a plan we can all get behind, and know that we played a part in it.”

After the presentation, numerous council members posed questions regarding the expansion of MATA services to other communities such as the I-40 corridor, accountability measures, and increasing the electric vehicle fleet.

Prior to the dismissal of MATA’s team from the presentation, Councilman Chase Carlisle said, “The city of Memphis, the Memphis City Council is fully committed to supporting MATA. It is critical to core services and workforce development and opportunity. The city is committed to funding MATA at the level it’s always funded. I know the council is committed to that. I don’t think anybody has any intentions on reducing. The city of Memphis, at least the city council, is fully committed to funding at the level it’s always funded, and I look forward to the reimagining process,” Carlisle said.

Carlisle added that COVID changed the way the city looked at and operated on-demand services, and said the city has a “great opportunity” to reimagine it.

The council did not question MATA about the deficit which left some citizens “dissatisfied.” Cynthia Bailey, co-chair of the Memphis Bus Riders Union, said city council should not let MATA off the hook.

“The Memphis City Council must send a strong [message] to MATA that they are going to hold MATA accountable for past and future funding,” Sammie Hunter, co-chair of the Memphis Bus Riders Union added.