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Pets of the Week

Each week, the Flyer will feature adoptable dogs and cats from Memphis Animal Services. All photos are credited to Memphis Pets Alive. More pictures can be found on the Memphis Pets Alive Facebook page.

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News News Blog

Pets of the Week

Each week, the Flyer will feature dogs and cats available for adoption at Memphis Animal Services. All photos are courtesy of Memphis Pets Alive, and more pictures can be found on the Memphis Pets Alive Facebook page. 

[slideshow-1]

Categories
News News Blog

Memphis Pets of the Week

Each week, the Flyer will feature adoptable dogs and cats from Memphis Animal Services. All photos are credited to Memphis Pets Alive. More pictures can be found on the Memphis Pets Alive Facebook page.

[slideshow-1]

Categories
News News Blog

Memphis Pets of the Week

Each week, the Flyer will feature adoptable dogs and cats from Memphis Animal Services. All photos are credited to Memphis Pets Alive. More pictures can be found on the Memphis Pets Alive Facebook page.

[slideshow-1]

Categories
News News Blog

Pets of the Week

Each week, the Flyer will feature adoptable dogs and cats from Memphis Animal Services. All photos are credited to Memphis Pets Alive. More pictures can be found on the Memphis Pets Alive Facebook page.

Meet Tunchie. His previous owner surrendered him to Memphis Animal Services (MAS) last weekend because the family moved into a new apartment that doesn’t allow dogs. Here’s what the previous owner told a volunteer at MAS that day (and that volunteer later recounted on Facebook): 


Busy day at MAS today. Not so much adoptions. More in terms of owner surrenders and people turning in strays. At the end of the line – Tunchie and his dad. We started chatting a little and he told me that they had Tunchie for almost 2 years. His 6 year old daughter would hold him like baby when Tunchie was still a small puppy. Unfortunately the family just moved into an apartment (to save money) where dogs are not allowed. The kids are upset (the youngest is 3) and he admits that he’s worried that they will put Tunchie down. He keeps telling me what a good dog he is: housebroken, kid friendly and dog friendly. The entire time during our conversation Tunchie is calm and relaxed, doesn’t care much about the other dogs around him but he keeps looking up to his owner who didn’t even bring a leash because he’s so mild mannered and obedient.
Before I left I checked on Tunchie who is now ‪#‎A285188‬ . Needless to say he’s confused and sad.

[slideshow-1]

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Strickland Announces National Search For Animal Shelter Director

James Rogers

Memphis Animal Services (MAS) Director James Rogers is out of a job beginning January 1st, after Memphis Mayor-elect Jim Strickland terminated his position.

Now, Strickland will launch a national search for a new MAS director. In the interim, the office of Doug McGowan, the city’s new chief operations officer, will oversee shelter operations.

Over the years, Rogers, who was appointed by Mayor A C Wharton in 2012 as an interim director, has taken a lot of heat from local animal advocates for numerous clerical errors that resulted in dogs and cats being euthanized by mistake. Even though Rogers managed to increase the number of adoptions and decrease the euthanasia rate, the animal intake rate also fell during his tenure. 

Animal advocates from S.O.S (Save Our Shelter) Memphis and Community Action for Animals have speculated that the lower intake rate meant animal control officers weren’t working as hard as they could be. And during public Memphis Animal Services Advisory Board meetings, they often brought up the point that, when less animals are being taken into the shelter, it would make sense that less animals were being euthanized.

Jan Courtney, a member of S.O.S. Memphis, said she wants to see a new director who “has compassion for the animals who enter Memphis Animal Services.” She said she wants a leader who will work closely with rescue groups and the community to both increase the adoption rate and increase spay/neuters in the community.

Rogers did manage to do at least one thing the animal advocates were happy about. He opened to the public the stray area, which had been closed off for years following a decision by former MAS Director Matt Pepper. Courtney says she hopes the new director will leave that area open.

Additionally, she wants the new leadership to enforce a policy that would require animal control officers to show up in court for cruelty cases. Rogers was often criticized when his officers failed to appear in the courtroom on cases they were involved with.

Other items on Courtney’s wish list: a camera in the euthanasia room to prevent animal abuse, benchmarks with other progressive shelters with similar demographics to make positive changes for Memphis Animal Services, and yearly employee evaluations.

“When an employee does not meet performance levels, that employee [should be] suspended/terminated,” Courtney said.

Sylvia Cox with S.O.S. Memphis said the new director should evaluate employees every six months. Under the union’s Memorandum of Understanding, infractions recorded in their files do not count against the employee after six months.

Cox said she’d also like to see healthy animals held as long as possible before they are euthanized.

“Only if the shelter really is overcrowded, which it seldom is, or if there is a significant disease outbreak, should staff have to consider killing adoptable animals,” Cox said.

Cindy Marx-Sanders of Community Action for Animals released this wish list for what the organization would like to see in a new director:

A progressive, experienced director. One that would embrace the entire community in bettering the Memphis Animal Services.

One that will help make MAS a welcoming animal shelter that treats animals with the dignity they deserve and respects the human-animal bond and all that entails.

One that develops a team of concerned, diligent, responsible animal officers who represent and protect the animals AND the citizens of Memphis.

One that holds the MAS workforce accountable for their actions, promotes those workers deserving promotion, and terminates the workers who do not respect their job as animal and community guardians and who fail to perform to the highest standards.

One that represents Memphis in the best light and is able to bring the Animal Services into that light.

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Memphis Animal Services Advisory Board Discusses Shelter Cleanliness, Failure To Answer Phones

James Rogers

Animal advocates aired concerns about Memphis Animal Services (MAS) last night at the quarterly meeting of the MAS Advisory Board. Among those concerns were a lack of cleanliness at the shelter and a failure of employees to answer phones.

One woman in attendance asked why the shelter wasn’t cleaned every day before closing time, to which MAS Administrator James Rogers replied that the shelter is cleaned once a day, in the mornings. One member of the audience said she recently counted 43 kennels with dog poop that had not been cleaned. Rogers said “we’re scooping fecal matter all day.” He said shelter employees are supposed to scoop every 30 minutes.

Others brought up the issue that the phones at MAS aren’t always answered. Rogers said the employees who answer the phones also have other duties and are often tied up when the phone is ringing. Board member Taurus Bailey said he’d like to see MAS appoint a person to strictly manage phone duty and nothing else. 

As he does at every MAS Advisory Board meeting, Rogers presented statistics on euthanasia, live release (adoption/transfer), and intake. For the year to date, 2,935 animals have been euthanized, a number that is down considerably from 2009, when 10,730 animals were euthanized. 

But intake is also down. The shelter took in 8,053 animals this year so far, compared with 13,100 in 2009. Rogers implied that intake was lower because spay and neuter programs are cutting down the stray population, but Cindy Sanders, co-founder of Community Action for Animals, spoke up to say that she believed animal control officers simply weren’t taking in as many animals.

A breakdown of the intake numbers shows there may be some truth to that. Of that 8,053, only 4,556 animals were actually brought in by animal control officers. The other 3,448 were animals that were surrendered by their owners to the shelter. Dr. Steven Tower, the advisory board chair, said the number of animals being picked up by officers seemed very low.

Adoptions and transfers to rescue groups, lumped together as “live release,” were 4,519 for the year so far, compared with 2,020 in 2009.

As usual at the advisory board meetings, Rogers faced much criticism from animal advocates in attendance. Mayor-elect Jim Strickland has pledged to replace Rogers with a new Animal Services director after he takes office in January.

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Politics Politics Feature

What Strickland Will Do

Jackson Baker

Mayor-elect Jim Strickland

To the surprise of many observers, Councilman Jim Strickland, an acknowledged underdog when he declared as a candidate for mayor last January, won election last week with a 20-point edge on incumbent Mayor A C Wharton. At 42 percent, Strickland’s share of a larger-than-expected dissenting vote was clearly the predominating one when compared to those of Councilman Harold Collins (18 percent) and Memphis Police Association president Mike Williams (16 percent). 

So does the mayor-elect regard himself as having a mandate?

“Yes, to implement my platform” a relaxed Strickland agreed in the course of an interview in his law office on Monday.

Strickland will take office, along with a newly elected city council, on January 1st. In the meantime, his first task, to be completed this week, is the naming of a transition committee. There will be “two or three” co-chairs of that committee, he said, and they will assist him in naming a staff to help run the city.

As for that aforesaid platform, it was made clear during the campaign, within the winner’s incessantly reiterated triad of bullet points. In every speech, public statement, interview, and ad, Strickland essentially limited himself to promises of remedial action on public safety, blight, and accountability of public officials.

Wharton pitched to millennials and talked up bike lanes and futurist blueprints. Collins advocated a crash program on behalf of high-tech jobs. Even Williams evolved rapidly from his original incarnation as a one-issue candidate (restoration of lost employee benefits) and proposed strategies involving solar panels and transportation reform.

With the regularity of a metronome, Strickland stuck to his triad of safety, blight, and accountability. These are all valid problem areas — or would seem to have been so regarded by the voters, but they are all arguably managerial, even housekeeping, matters.

Strickland thinks otherwise. “I disagree with people who say all that’s not a vision,” he said on Monday. “You have to have an effectively run city government. To create a community that’s more inviting to people and businesses is so meat-and-potatoes that some people don’t consider it a vision. I just disagree. I think it is a vision. When you’re one of the most violent cities in America, number one in unemployment, with a poverty rate of 30 percent, doing the basics is important. If city government were a football team, you’d say it doesn’t block and tackle very well.”

And there was one important component of his legislative persona that Strickland left unsaid during his campaign — his longstanding history as a budget-cutter and apostle of fiscal austerity, as the councilman who in 2010 generated this headline: “Strickland Proposes City Employee Pay Cut.” 

These were inconvenient matters to remind voters of at a time of palpable public resentment of benefit cuts and reduced core services. To be fair, Strickland later rethought the pay-cut idea, but — unlike Collins, who seems to have split that part of his core protest vote with Williams — he signed on to most of the other economies that Wharton would ultimately embrace (and pay the political price).

There is a reason why Strickland, who some 20 years ago served a term as Shelby County Democratic chairman, had virtually wall-to-wall support this year from the city’s Republican voters and other conservatives and why GOP rank-and-filers from the county’s suburban municipalities were always to be found at his fund-raisers and rallies.

To those who might wonder, however, Strickland still considers himself a Democrat — “I’ve always voted in Democratic primaries. I never have voted in a Republican primary” — though he says he is unlikely to be running for any future office as a party nominee of any kind. His ambitions, he contends, are limited. “This is it,” he says of the office he has just won.

“Those who thought crime was not an issue lost.”

Apparently, safety-blight-accountability was a sufficiently nonpartisan platform to work with voters across the board, and the first two points of that triad had figured large in polls commissioned by chief Strickland strategist Steven Reid, resonating strongly even — or perhaps even especially — with inner-city blacks, whose encounters with violence and environmental squalor have been long-standing.

(To give David Upton his due, that veteran Democratic operative — neutral in this campaign — has always maintained that concern over the crime rate has been more significant and politically charged in the inner city than elsewhere.)

Though only a handful of African Americans had been among the white throng at Strickland’s Poplar Plaza headquarters opening in July, and an early Commercial Appeal poll had the District 5 councilman in single digits with blacks, Strickland was, in the late stages of the race, doing significant under-the-radar outreach, and he was privately claiming to have as much as 20 percent of the black vote. (It will be interesting to see how closely a demographic accounting of the final vote totals will come to bearing that out.)

And, to be sure, Strickland did espouse some new wrinkles, mostly incremental in nature. He suggested using private funds to help reformed felons pay for expunging their records, liaising with Boys Clubs and Girls Clubs, and offering financial incentives — residential PILOTs, he called them — in the form of tax breaks for people to buy a home in the inner city, rehab it, and live in it.

“Another thing is that it can take a city or county three or four years to foreclose on a piece of property with a tax debt. That’s too long,” Strickland contended. “We need a shorter time than that.” The legislature has to be talked into making both of those ideas possible.

“Then I’d like to expand a program I created enabling citizens to serve as reserve code-enforcement officers. That’s not being implemented very enthusiastically at present. I’d also like to talk with county government about better cooperation on simplifying code enforcement. We’ve got a city fire code, a city residential code, and a county commercial code. Maybe we could consolidate them.”

Strickland sees law enforcement as his most pressing matter, as well as the key part of what he sees as his vision.

“Last November, we did a poll to see if Mayor Wharton could be beaten. And we polled the issues that were near and dear to my heart, including crime. We found that being tough on crime was a popular stand, to both races. Harold Collins was as tough on crime as I was. He used the term ‘terrorism.’ There’s a small minority in Memphis who don’t think crime is an issue, and they lost.

“We lost a little less than 400 people. In 2014, the Wharton administration told me we lost 158 police officers. We normally lose 100 a year in natural attrition. We lost 58 more than normal, which is concerning, but it’s not 400.

“But, aside from quibbling about numbers, we do have a serious problem hiring and retaining police officers. I propose a series of steps. Number one, we’re going to be honest and open with the unions. We’ll open up the books and let them look at them. The Wharton team has told us for a year and a half that we could not afford the lifetime health insurance. The employees have a suspicion that money is there for lifetime health insurance and has been used elsewhere. The only way to counter that argument is to open up the books and let everyone see what we can afford and what we can’t afford. I want to learn the answer myself.

“Two, we need to do a better job of recruiting new police officers. When I got on the council eight years ago, one of the first things we did was try to hire more police officers. We went then from 2,100 to 2,400 police officers by changing the area in which they could live — Memphis to Shelby County — and we went through a big recruiting period, with TV ads.

“We’ve got to come up with funds in the city budget to increase the pay of police officers.”

Strickland reserves the right to impose rigid curfews on youth in cases of flash-mob flare-ups like the violent outbreaks that plagued the city in late 2014. “[Former Councilman] Rickey Peete passed a curfew law 10 or 15 years ago, but it’s not enforced. It’s a stair-step program, pegged to age. If you’re 14 years old, you need to be home at 10 o’clock.”

Reinstituting a full-fledged program of civilian reserve (PST) officers to handle traffic investigations and other nonviolent matters is another step Strickland intends to take. “That’s an additional expense, but it gives you more police officers on the street. And I want to bring the animal control officers from the city shelter into the police department, for two reasons: One, I think you get better oversight from the police department than the shelter; and two, I think you’d get more efficiency, because, right now, a wild dog call can go to either the police department or the shelter. Put them under one roof, and there’s more efficiency, and you can send out animal control officers, which frankly are less expensive, and the police officers can patrol the streets.

“We need a new director of Animal Services, by the way. I want to hire one of these national, certified animal-advocate groups to come in and do an evaluation of the shelter and also help us hire a director.”

There is the matter, too, of who will serve as police director. During the campaign, the three other major mayoral candidates — Wharton, Collins, and Williams — all indicated they would continue the employment of Toney Armstrong, who has a year to go before exiting the department via the early-retirement (or “drop”) program. Strickland was the only candidate who avoided committing himself.

“I think Toney’s a good man,” Strickland said. “It’s too early to say what I’ll do. That’s one of the things I want to talk to him about. If I wanted to go outside the city and recruit a police director, would that person want a full four years to institute their program? Or would three years be acceptable? And I think Director Armstrong would know that.”

“We will restructure government.”

As he sets about naming a staff (which he promises will be “impressive and diverse”), Strickland says he will employ the same “less is more” philosophy that he employed in picking a campaign staff. “We had lots of volunteers, but we had just two paid staffers, Kim Perry and Melissa Wray,” he said. He also had the services of campaign consultant Reid, to whom he gives significant credit in planning a strategy that led to victory. 

As noted above, the one major fact of his council experience that came in for minimal expression during that campaign was Strickland’s reputation as a budget-cutter and advocate of economic austerity. “I think people already knew that about me,” Strickland says by way of explaining his downplaying of the issue. “As a whole, people cared about the other issues more. I think you’ll see more serious cuts, by the way. We’ll have fewer employees, especially in upper management.” Having often decried what he described as over-billeting and cronyism in Wharton’s administration, Strickland will do some judicious pruning and consolidation of the city roles.

“We will restructure government,” he promises.  

Holdovers? There could be some, he acknowledged. Gone from his conversation on Monday was the sharp polemics of his mayoral campaign. He paid tribute to outgoing Mayor Wharton and the incumbent’s CAO,  Jack Sammons. “They’ve both been very gracious and forthcoming in the conversations I’ve had with them.”

Strickland made clear he intends to take seriously the third point in his triad of campaign issues — that of employee accountability. Were there already check-points to measure performance in office? Strickland was asked.

“I would argue they are spotty,” he said. “I’ll be meeting with Doug McGowen, who runs the Mayor’s Innovation Delivery Team, to go over what work he’s already created. We ought to have measurements on how long it takes to process 911 calls, for example, and we should hold people accountable to a definite set of standards.”

There are more details to be worked through but, consistent with the bare bones of Strickland’s campaign appeal, the syllabary of the new mayor’s agenda will be a lean one, limited by the relative scarcity of available resources and focused on a few carefully chosen target areas.

The real change is the fact of Strickland himself, a bluff, hearty, good-natured but competent and calculating man whose mayoral ambitions had been of long standing but whose pathway to power and margin of victory both remain something of an astonishment — with the latter fact allowing him whatever mandate he can make of the means at hand.

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Suspension Overturned For Animal Services Director

This dog was mistakenly euthanized by MAS.

Memphis Animal Services (MAS) Director James Rogers won’t be suspended after all. Rogers was facing a three-day suspension over the euthanization of a Rottweiler that was supposed to be featured in a Click Magazine back in May.

In a letter from the city Human Resources department, Director Quinton Robinson wrote that Rogers that “exercised reasonable judgement in believing your subordinate would successfully complete the request from a citizen that 12 animals be placed on hold for adoption.”

The dog that was mistakenly euthanzied, a five-year-old Rottweiler, was one of 12 pets from MAS to be featured in Click magazine’s May issue. MAS had agreed not to euthanize the animals that were photographed for that story. But a few days after the dog’s photos were taken for the feature, MAS staff overlooked the memo instructing them to hold the dog and he was put to sleep.

“It was a terrible mistake,” said Rogers told the Flyer back in May.

Following the incident, the city announced plans to suspend Rogers for five days. But that was later reduced to three days. And now, according to Robinson’s letter, Rogers won’t be suspended at all. Robinson’s letter indicated that Rogers and his staff would be required to undergo further training to prevent such incidents.

A number of animals have been mistakenly euthanized at MAS over the past year. Back in January, the Flyer reported that there had been at least six dogs mistakenly euthanized in the past year. In December, Memphis resident Vickie Carter took a stray pit bull to MAS after rescuing him from an attack by other dogs. She told the intake clerk and Rogers that, if no one claimed the dog before his review date (the day they’re either euthanized or placed up for adoption), she would adopt the dog. But on that day, when Carter came to the shelter to pick up the dog, he’d already been euthanized.

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Animal Shelter Mistakenly Euthanizes Dog Being Held for Magazine Feature

This dog was mistakenly euthanized by Memphis Animal Services.

A dog that was supposed to be featured in a May Click Magazine article on adoptable pets from Memphis Animal Services (MAS) was mistakenly euthanized before the issue even hit stands.

The dog, a five-year-old Rottweiler, was one of 12 pets from MAS to be featured in the magazine’s May issue. MAS had agreed not to euthanize the animals that were photographed for that story. But a few days after the dog’s photos were taken for the feature, MAS staff overlooked the memo instructing them to hold the dog and he was put to sleep.

“It was a terrible mistake,” said MAS Administrator James Rogers.

Beth Spencer, a local animal advocate, contacted Rogers on April 2nd about featuring the cats and dogs in the May issue of Click, where her friend works as editor-in-chief. 

“I asked if we could keep these animals alive until May 1st because of the publication date,” Spencer said. “He offered to get them ready for adoption and have them ready in case someone saw the magazine and wanted to adopt them.”

MAS typically euthanizes strays after 72 hours. But in this case, Rogers agreed to hold these 12 animals for 21 days.

“We were glad to oblige, but holding pets for 21 days is not something that we do at MAS,” Rogers said. “In the future, this is something that we’ll take a close look at to see if it’s something we can manage and do correctly. We don’t want to make promises we can’t keep.”

On April 21st, Rogers sent Spencer an email informing her that the Rottweiler had been euthanized. He said he was investigating what went wrong. The next day, Rogers sent Spencer another email that said there were “extenuating circumstances identified by our staff concerning this pet that we should have communicated with you,” and he offered an apology.

In an interview with the Flyer, Rogers indicated that the dog was put to sleep because it was underweight, had to be muzzled when handled by the vet clinic, and because it was heartworm positive. 

“Heartworms and being underweight are easily treatable and are not reasons to euthanize. His statement about the dog being underweight is a big stretch,” Spencer said.

She also said that many dogs have to be muzzled during certain vet treatments and that growling at the vet shouldn’t be considered an indicator of dog aggression.

Spencer requested the dog’s file from the city using the Freedom of Information Act. She shared that file with the Flyer. In the file, there is a note filed under “kennel comments” that reads “To be featured in Click Magazine DO NOT EUTH,” and just above that note, there’s another memo from April 19th that says “Animal time has expired. No hold memos at time of ER [euthanasia room] entry. No rescue response as of 4/19/2015.”

“Our staff missed the note that was put in there,” Rogers said.

Spencer pointed out that such mistakes happen all too often at MAS. Back in January, the Flyer reported that there had been at least six dogs mistakenly euthanized in the past year. In December, Memphis resident Vickie Carter took a stray pit bull to MAS after rescuing him from an attack by other dogs. She told the intake clerk and Rogers that, if no one claimed the dog before his review date (the day they’re either euthanized or placed up for adoption), she would adopt the dog. But on that day, when Carter came to the shelter to pick up the dog, he’d already been euthanized.

“I’ve been involved with rescue for about a year now, and this happens about twice a month,” Spencer said. “The people who are making these mistakes are not terminated, and that’s what needs to happen.”

Rogers said, if they agree to hold animals while awaiting a publication date in the future, that MAS will take extra steps to prevent the animals from being euthanized. Those steps include checking on the status of these pets daily and informing the customer of any change in status. He also said that he would have MAS staff make recommendations on which pets should be included in such features rather than allowing the outside group to pick out the pets.