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Officials: Memphis Tourism Sector Makes a “Full Recovery” from Pandemic

Tourism jobs have returned to pre-pandemic levels in Memphis, tourism spending is nearly back to pre-pandemic levels across the state, and Shelby County ranked behind Davidson County as the most-visited Tennessee county last year.  

Memphis Tourism and the Greater Memphis Chamber announced Monday that the leisure and hospitality industries here made a “full recovery” from job losses associated with the Covid-19 pandemic after nearly two-and-a-half years. 

The July jobs report from the Chamber’s Center for Economic Competitiveness said tourism jobs rose slightly from June and were up 1.4 percent from from February 2020. Job growth in the sector led it to a record-high 667,200 jobs here last month.   

Greater Memphis Chamber

“Positive job growth in our industry is welcome news as Memphis and Shelby County also meets and exceeds hotel room night demand seen in 2019,” said Memphis Tourism president and CEO Kevin Kane. “The biggest challenge now facing our industry on a local level is filling available openings. The Memphis destination has recovered at a rapid pace and our industry is laser-focused on showcasing how a job in tourism and hospitality can also develop into a successful career path.” 

Ted Townsend, chief economic development officer with the Chamber, said the pandemic “decimated” tourism and hospitality around the world but said it has made a “full recovery here.”

“This comeback comes as our region continues to set new records for jobs,” he said. “What that tells me is that Memphis has regained its pre-pandemic momentum and is entering a new phase of growth.” 

Tourism across the state has bounced back, too, according to state data released this week, but not back to pre-pandemic levels. Tennessee tourism generated $24.2 billion in domestic and international travel spending in 2021, according to data from U.S. Travel Association and Tourism Economics. The figure is just slightly off the record-setting $24.5 billion spent here in 2019. That number fell by 32 percent in 2020 to a record-low of $16.8 billion. 

The new figure marks the largest visitor spending nationally in Tennessee history, officials said. Travelers in the state spent an estimated $66 million per day here last years. Tourism activity here in 2021 generated $1.9 billion in state and local tax revenues and made the sector the third-highest employer in the state.  

“Tennessee is crushing it with the largest visitor spending national market share for Tennesseans in our history,” said Mark Ezell, Commissioner of the Tennessee Department of Tourist Development. “Tennessee is one of the top travel destinations in the world because of our tremendous assets including our unmatched scenic beauty, diverse cities, and small towns, as well as our world-class attractions, music, cultural, and historical sites.”

Shelby County tourism bounced back last year, too, according to the report, but not to pre-pandemic levels. Visitors here spent $3.4 billion in 2021, compared to the record $3.7 billion spent in 2019. However, spending here was up 35 percent over 2020 with a spend of $2.5 billion. 

The top three spending categories in Shelby County tourism last year were food and beverage ($1.1 billion), transportation ($826.2 million), and lodging ($544.2 million). Retail ($466.8 million) and recreation ($458.6 million) rounded out the top five.

State of Tennessee

Tourism here employed nearly 24,000 people for a total labor income of more than $1 billion. Tourism activity here yielded $276.1 million in state and local taxes. State officials said, thanks to tourism taxes generated here, each Shelby County household pays $744 less in state and local taxes. 

Davidson County (Nashville) continued to dominate tourism here, ranking first in the state’s annual report. Spending there is not back to pre-pandemic levels either but bounced back to a healthy $7.3 billion last year. The figure is nearly $4 billion more than money spent in Shelby County in the same time period.  

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Q1-2022 Tourism Numbers Point to Rebound

It looks like out-of-towners just can’t get enough of Beale Street and barbecue this year. A recent report by Memphis Tourism shows that tourism numbers aren’t just thriving in the first quarter of 2022, but in some cases are up from 2019 pre-pandemic highs.

According to Memphis Tourism, Q1 of this year has seen more than 900,000 hotel room nights sold to visitors, which outperforms quarterly 2019 demand trends by 2.5 percent within the city limits. That figure is also 19.8 percent more rooms sold, year-over-year, in comparison to 2021.

“The resilience of our local hospitality industry has kept our tourism economy moving in the most challenging of times and we are seeing a sustained rebound,” said Kevin Kane, president and CEO of Memphis Tourism. “The diversity of attractions and activities, along with the drivability and affordability of the Memphis destination have truly given us momentum, putting us in a strong position, often ahead of the national average on hotel occupancy.”

Broadening to the whole of Shelby County, hotels are only one percentage point behind 2019 demand levels for Q1-2022. But that’s a 20.2 percent increase in the same time frame from 2021.

“As an organization dedicated to encouraging travel, the pandemic presented unique challenges in promoting Memphis as a leisure travel and meetings destination,” said Regena Bearden, chief marketing officer for Memphis Tourism. “Our message to visitors was about their personal level of comfort. We never went dark on our marketing efforts and our ‘When You’re Ready to Rock, We’ll be Ready to Roll’ campaign kept us on the radar of travelers. That really set the tone for our destination and as restrictions eased, we started to see hotel occupancy rise and that has continued through Q1 of 2022.”

Memphis Tourism made the announcement in concurrence with National Travel and Tourism Week, an annual celebration of contributions of the U.S. travel industry. As part of the celebrations, the Renasant Convention Center will host TravelCon, a three-day conference from April 29 to May 1, which is set to bring 50+ speakers, 40 sponsors, and 600 attendees to Memphis.

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Memphis One of TIME’s Annual “Greatest Places”

Memphis made TIME magazine’s annual list of “World’s Greatest Places” this year. 

The third-annual list “highlights 100 extraordinary travel destinations around the world.” On the list, Memphis joins cities like Bangkok, Berlin, Seattle, and Santa Fe. 

TIME polled its contributors to find places “offering new and exciting experiences,” according to Memphis Tourism. Contributor Jenny Peters visited Memphis this spring to research the brief travel story included in the list. 

Peters focused on new things in the piece. She noted Graceland “is in the midst of an exciting evolution.” She pointed to the newly renovated Central Station Hotel, noting the Eight and Sand “listening lounge” and Bishop restaurant, in particular. Also mentioned were Hyatt Centric Beale Street, Memphis Chess Club, and Bain BBQ food truck.   

“This is a great honor for our city and destination from a globally recognized media outlet,” said Memphis Tourism president and CEO Kevin Kane. “This accolade from TIME showcases our diverse culinary scene and new hotel development that combine to create an authentic and exciting experience for travelers.”

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Renasant Convention Center Reels in First Big Client

The Memphis Tourism team is in the zone.

AutoZone, specifically.

Yesterday, Memphis Tourism announced that it had finalized plans for the Renasant Convention Center to host AutoZone’s national sales meeting in September . The Memphis-based Fortune 250 company will mark the first large-scale meetings event to take place at the center after its $216 million renovation and modernization project.

The event will see 3,000 attendees converge on the convention center, making full use of the 300,000 square feet of space and amenities from September 27th to 30th. Memphis Tourism expects the event to generate almost $2 million in economic impact, and create demand for 3,500 room nights at nearby hotels.

“We are very excited to recognize our amazing AutoZoners, support local partners and hold our National Sales Meeting in downtown Memphis at the newly renovated Renasant Convention Center,” said David McKinney, vice president, Government and Community Relations, Customer Satisfaction for AutoZone.

The event is a promising sign for the revitalization of Memphis’ hospitality and tourism industry. Due to the COVID-19 pandemic, direct spending from the meetings, conventions, and trade show industry saw a huge $97 billion decline in the United States. Construction on the Renasant Convention Center was already in progress when health protocols put most of the country into lockdown. However, with restrictions now lifted in Shelby County, the center can aggressively be used as a tool to generate revenue for the city. 

The facility was also awarded the Global Biorisk Advisory Council (GBAC) STAR, a third-party validation that ensures meeting and event facilities have implemented strict health and safety protocols for biorisk situations like the coronavirus.

“The tourism and hospitality industry as a whole has been severely impacted by the pandemic, especially the meetings and events sector. Now is the time to get back to business,” said Kevin Kane, president and CEO of Memphis Tourism. “AutoZone is sending a strong message to the business world as a Fortune 250 company, demonstrating it is possible to safely resume in-person meetings, and that business travel remains a critical part of growing the bottom line.”

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Memphis Tourism Unveils Public Art Project for Black History Month

Local artists Mia Saine and Toonky Berry have given the area outside FedExForum a major glow up in celebration of Black History Month.

Memphis Tourism

Earlier today, Memphis Tourism unveiled the “Roots of Memphis Music” public art project in a press release. Twenty-four of the round concrete bollards surrounding the Forum’s entry plaza (at the intersection of B.B. King Boulevard and Beale Street) are now emblazoned with the likenesses of both the past and present Memphis music royalty. Think major players like W.C. Handy, David Porter, and Three 6 Mafia, as well as historic locations like Stax Records and Royal Studios.

Saine is a Memphis-native illustrator and designer, whose images consist of “simplified shapes, fun colors, and chalky textures.” Quantavious Berry, known as “Tooky Berry,” developed a style he dubs Toonkifcation while a student at the Memphis College of Art, which is an amalgam of “surrealism, caricatures, and graffiti.”

Each piece of artwork includes a QR Code that will provide interested patrons with the backgrounds and context of the images depicted on the bollards. Hosted on the Memphis Tourism website, these stories are curated by the Memphis Rock ’n’ Soul Museum, Memphis Slim Collaboratory executive director Tonya Dyson, and WYXR 91.7 program director Jared “Jay B” Boyd.

Memphis Tourism

Artists Mia Saine and Toonky Berry incorporated both the past and present of Memphis musical culture into the ‘Roots of Memphis Music’ project.

“The goal of this activation launching during Black History Month was to tell a visual story of prominent figures and landmarks that are connected to the Memphis music legacy, along with the music that is coming out of our city today,” said Regena Bearden, chief marketing officer for Memphis Tourism, in the release. “Our I Love Memphis murals across the city have become a destination for visitors and locals alike. For this project, we not only wanted to create a public art space to honor people and places at the heart of the Memphis sound but also educate and inform those who engage with the art through scannable QR codes on the bollards provide a wealth of information.”

“We are excited to celebrate the history of Black music here in Memphis with our partners at Memphis Tourism,” added Anthony Macri, vice president of partnership marketing for the Memphis Grizzlies. “The outdoor plaza in front of FedExForum is a front porch for the city, and featuring these great musicians, moments and locations will add richness to the experience of millions of tourists and visitors all year long.”

The artwork will remain in the FedExForum plaza through June 2021. To learn more about the project, visit MemphisTravel.com. For more ways to celebrate Black History Month in Memphis year-round, read this itinerary.

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Fund Set Up For Laid Off Hospitality Workers

Welcome to Memphis is disseminating financial assistance to Memphis area hospitality professionals affected by the coronavirus pandemic through the Welcome to Memphis COVID-19 Fund.

Hourly workers in the hospitality industry who have been terminated due to the COVID-19 crisis may apply for a one-time grant online at the Welcome to Memphis website. These grants are funded by the Mid-South COVID-19 Regional Response Fund, hosted by the Community Foundation of Greater Memphis (CFGM).

The application period ends at 6 p.m., Monday, April 6th. The week of April 6, Welcome to Memphis will start awarding one-time grants of $300 each. There will be a limited number of grants depending on the amount of money available.

Eligible applicants include hourly employees of hotels, restaurants, bars, tourist attractions, convention services, and tour operations in the Memphis area. Applicants will need to provide their name, contact information, employer and employer contact information, proof of work such as a pay stub or W2, a government issued ID, and proof of termination.

Recipients will be chosen through a lottery-style system after the application deadline closes.

The Community Foundation of Greater Memphis has established a separate fund specifically for the Memphis hospitality industry. Donations can be made here.

All donations made through this fund will be disseminated through Welcome to Memphis to Memphis-area hospitality workers who have been furloughed or terminated due to COVID-19.

Welcome to Memphis is a nonprofit subsidiary of Memphis Tourism. It trains hospitality employees to know about Memphis, and offers professional development training, certification, recognition, and resources.

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Report: Memphis Job Loss Could Top 121,000

Brookings Institute

The Memphis metro area could lose around 20 percent of all jobs due to the coronavirus, according to a new report from the Brookings Institute.

The report analyzed metros from across the country, predicting which ones would be hardest hit by the pandemic. Not all areas will be hit the same, according to the think tank. Those with concentrated energy sectors like mining, oil, and gas will likely be hardest hit. Hit hard, too, will be metros with concentrations of transportation, employment services, travel arrangements, and tourism (like Memphis).

“Add the numbers up and the gargantuan scale of the current problem emerges,” reads the report. “More than 24.2 million Americans work in the five high-risk sectors facing a sharp slowdown. This will likely prompt significant work disruptions, furloughs, and other uncertainties in the coming months.”

Oil-sector cities like Midland, Texas (No. 1) and Houma-Thibadoux, Louisiana (No. 8) dominate the top 10 slots on the Brooking’s rankings. Midland, for example, is set to lose nearly 46,618 jobs, or nearly 43 percent of all its jobs.

Tourism-heavy cities like Kahului, Hawaii (No. 2) and Myrtle Beach, South Carolina (No. 9) round out the top 10. Kahului could lose 32,092 jobs, or nearly 40 percent of its jobs.

Memphis ranks 48th on the Brookings list, which is based on percentage of jobs lost, not on total number. Here, the city could lose 121,065 jobs, or about 19.6 percent of all jobs in the Memphis metro area, which includes portions of Mississippi and Arkansas.

There’s no doubt tourism is one of the city’s major economic centers. Memphis Tourism, the area’s official destination marketing organization, reported last year (the latest figures) that a record number of tourists (11.8 million) visited Memphis in 2018.

Those visitors brought with them a $3.5 billion economic impact in Memphis that year. That activity generated $1.13 billion in annual wages in Shelby County in 2018. There’s little doubt that all of those figures will be lower when 2020 numbers are reported next year.

However, Kevin Kane, Memphis Tourism president and CEO, said the city is still open to visitors on Tourism’s coronavirus information webpage.

“Some attractions have made the difficult decision to close while others remain open with reduced capacity to space out guests and prevent visitors from clustering in large groups along with deploying the appropriate sanitation protocol,” Kane wrote on the site. “Travelers are welcome should they decide to visit Memphis today, tomorrow, or in the future.”

Read the Brookings data for yourself here:

[pdf-1]

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Music Music Blog

“Virtual Music Festival” To Raise Funds For Memphis Musicians

With social distancing as the new normal, countless musicians have taken to the internet, staging live video concerts of all kinds on multiple social media platforms. How did players manage a century ago, during the Spanish Flu pandemic? Now, at last, people have cause to be less snarky and more appreciative of online interactions, and musicians especially so.

David McClister

Southern Avenue

This week, the concept of the live-streamed music concert is being ramped up to festival-like heights, thanks to the efforts of the Memphis Music Hub, a division of Memphis Tourism, who have collaborated with I Love Memphis and Music Export Memphis to coordinate the Get Live! Memphis event. Scheduled to take place from March 26 –March 28, the series serves as a fundraiser for Music Export Memphis’ COVID-19 Emergency Relief Fund.

Over the course of those days, viewers need only log on to Facebook to view live-streamed performances by nearly a dozen of Memphis’ finest musicians, including headliners MonoNeon, Ben Nichols of Lucero, Grammy-nominated band Southern Avenue, and producer IMAKEMADBEATS. 

Justin Fox Burks

IMAKEMADBEATS

“This is the time to give back to the Memphis music community that has given so much to our city’s cultural identity,” says Music Specialist Jayne Ellen White of the Memphis Music Hub. “Our music has brought such joy to so many and now is the time to speak to the world through our universal language: music.”

Ben Nichols

“Our local musicians play an integral part of the Memphis destination’s identity as a live music city,” says Kevin Kane, President and CEO of Memphis Tourism. “Their talents not only keep Memphis’ music scene vibrant but, now more than ever, they are able to share those talents to lift up, not only our local community but also a world of music fans. As people around the world connect with us during this virtual musical festival, these outstanding artists will have an opportunity to not only share their talents with new audiences, but also share messages of hope.”

Justin Fox Burks

MonoNeon

To view the festival performances, viewers need only visit the Get Live! Memphis event page on Facebook and the various performers will connect their feeds at the appointed times. The festival schedule is:

Thursday, March 26th
7:00: MonoNeon

Friday, March 27th, 8PM – 10PM
8:00: D’Monet
8:30: IMAKEMADBEATS
9:00: Louise Page
9:30: Southern Avenue

Saturday, March 28th, 8PM – 10PM
8:00: Brandon Kinder of The Wealthy West
8:30: Doll McCoy & Derek Brassel
9:00: Cameron Bethany
9:30: Ben Nichols of Lucero
Toonky Berry

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Food & Drink Hungry Memphis

Memphis Restaurant Association Awards to Honor Shawn Danko and Pat Taylor

Kooky Canuck/Facebook

Shawn Danko has been named Restaurateur of the Year.

This weekend, the 56th annual Memphis Restaurant Association awards will honor Kooky Canuck owner Shawn Danko and Cleaner Solutions owner Pat Taylor.

Danko has been named Restaurateur of the Year, and Taylor is Associate Member of the Year. Both have been deeply involved in the local restaurant scene and are being honored for their commitment to celebrating and lobbying for the Memphis restaurant industry.

Danko, who is originally from Montreal, first came to Memphis to open the Hard Rock Cafe and later the Downtown restaurant Kooky Canuck. He serves on boards for the Memphis Restaurant Association and Memphis Tourism and has been featured on a number of food shows including Man v. Food.

Taylor worked in restaurants for almost 20 years before transitioning to the cleaning and sanitation industry. His company Cleaner Solutions has serviced hundreds of Memphis restaurants with dishwashers and cleaners for roughly 16 years. Taylor has been an active member and sponsor of the Memphis Restaurant Association and says that he is driven by his desire to give back.

The annual celebration is a major fundraiser for the Memphis Restaurant Association, and the awards ceremony will be held at 6 p.m. on Sunday, February 23rd, at the University of Memphis Holiday Inn. Go to memphisrestaurants.com/events for more info.

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Music Music Blog

Memphis Tourism Rolls Out New Music Hub Website

Memphis is a music city’s music city, as people who live here know very well. The challenge is reminding others of the embarrassment of riches we have. While many foundations have come and gone to do just that, locals, especially musicians whose livelihood depends on a hopping night life, have hoped for a more concerted promotional effort to help build profile. As of yesterday, we’ve taken a major step in the right direction.

Memphis Tourism, aka The Memphis Tourism Educational Foundation, has recently been taking a more pro-active role in promoting the city, and now they can boast a full fledged web presence promoting the city’s music. Their website at www.memphistravel.com took on a whole new dimension yesterday with the unveiling of its Music Hub pages.

The foundation’s music specialist, Jayne Ellen White, seemed undeniably proud of this new web portal and its various features. “The About Memphis Music section, and the Memphis Music Resources pages are my favorite sections to explore and see all of the assets the Memphis music industry has to offer including Memphis labels, studios, music venues, and more–– but the “What Is Your Memphis Music Vibe?” quiz is really fun too.”

On a more pragmatic level, prospective visitors and music fans can find a diverse, up-to-date guide to the many events and venues where music can be found. There’s even a link to inquire about booking Memphis artists. What’s not to love?

This follows on the heels of some major on-the-ground success stories that the foundation has had on the music front of late. They’ve had a hand in some very high-profile events, including the recent Jam in the Van series, the Liverpool & Memphis exchange program, and the Memphis Masters, a limited video series celebrating various albums from the iconic Stax Records label.

If you make a virtual visit to their page, give yourself some time. It’s easy to get lost in the many layers of images, information, and music, especially once you discover their AllMemphisMusic (AMM) Radio