Categories
News News Blog

Underground Fire Shuts Power to Areas of Downtown

An early-morning network fire left swaths of Downtown Memphis dark Thursday morning, including AutoZone headquarters, the FedEx Forum, and the National Civil Rights Museum (NCRM).

Memphis Light, Gas & Water (MLGW) said crews were working to restore power those customers, which included MLGW headquarters. An underground network fire began early Thursday morning at Second and Gayoso.

To fix it, MLGW shut down the substation that serves many Downtown businesses and residences.

For this, the NCRM said it would open today at 11 a.m., instead of its regular 9 a.m. open.

Power was expected to return to all affected customers by noon. To report an outage, call MLGW at (901) 544-6500.

Categories
News News Blog

MLGW President Talks Winter Storm Power Outage

MLGW_Winter_Storm_March_2__2014.jpg

The winter storm that hit Shelby County last Sunday evening caused extreme traffic delays, hazardous safety conditions, and thousands of households to lose power.

Memphis Light, Gas and Water president Jerry Collins said more than 60,000 MLGW customers experienced power outages due to the storm.

Jerry Collins

  • Jerry Collins

“We started getting a few calls Sunday afternoon, about 5 or 6 p.m. As soon as the calls started coming in, we started to begin the restoration process,” Collins said. “Our employees worked in very difficult circumstances all week. They worked in very cold temperatures [and] on very slippery surfaces, with all of the ice on the ground. In some cases, there were trees that had fallen, that were blocking roads and kept us from getting to some of the people that had lost power. It was difficult all around.”

As of today (March 7th), Collins said there are 12 MLGW customers still experiencing power outages. He said their power would be restored today.

Contributing factors to the massive power outage include strong winds and freezing rain that built up as ice on tree limbs, causing many trees to collapse onto power lines and utility poles.

“The best thing that we can do is to make sure that we maintain a very active tree-trimming program, so that we can minimize the effects of either an ice storm or a thunderstorm or straight-line winds from having trees and tree limbs fall on power lines,” Collins said. “We currently spend about $11 million a year just trimming trees along power lines. That needs to continue, so that we can hopefully minimize the impact of storms.”

Whenever someone experiences power outages, they’re encouraged to contact MLGW’s outage hotline at (901) 544-6500. The hotline will not only allow residents to report outages, but it also provides them with the latest information available on estimated times of restoration and how many other people in their area are also experiencing power outages.

It’s also important that residents have a plan in place for power outages that could occur during cold weather conditions. Families should make sure they have emergency kits in their homes, keep their faucets slightly dripping to prevent frozen water pipes, and have contact information for warming centers and relatives or close friends on hand.

Categories
Letter From The Editor Opinion

Letter from the Editor: Truth to Power Outages

So my wife and I are sitting happily in the kitchen Monday night. It’s about 8 o’clock. We’ve just finished take-out — vermicelli with eggrolls — from Pho Vietnam, which means no dishes to clear. I take the dinner detritus out back to the recycling bins. It’s a muggy Memphis night. Low clouds obscure the Perseid meteor shower that’s supposed to happen. There’s a faint glow in the western sky from a sunset that’s now over Tulsa. Summer in Memphis. Steamy as Delta of Venus. Being outside is like being wrapped in warm, moist towels.

Inside the house, the air conditioning is set to “stun.” I pour a glass of rosé. We take our designated television chairs, turn on the set, and prepare to watch Ray Donovan on demand. Because “on demand” is how we roll. Then everything goes dark. And quiet. You can hear the scritch-scritch of the dogs walking on the hardwood, as they come to investigate. You can hear my 16-year-old stepson thundering down the stairs.

“What happened?” he asks.

“Power went out,” I say. “Will you go out back and see if the house is unplugged?”

He almost falls for it. Not quite. He’s getting wise to my tricks.

“Should you go check the breaker box?” my wife says.

“No, first, we check to see if it’s just us or the whole neigborhood.”

The answer comes quickly. The neighbors are all outside, standing in front of their houses in the dark. One person has called MLGW to report the outage. There’s nothing to do but wait.

The first 10 minutes of a power outage are the hardest. You keep thinking it’s going to come back on any minute. We sit in the dark, looking at our iPhones (which lend a lovely romantic glow to the living room), checking the outage map, texting. My stepson comes downstairs again, announces that his dad has power and he has homework to do. So off he goes.

“What do we do until bedtime?” my wife wonders.

“We’ll just have to pretend we’re Amish. Maybe we should light candles and talk to each other, or something radical like that.”

And so we did. We sat on the front porch and talked by candlelight and had a lovely time. Lots of folks from the neighborhood were out walking in the dark. We waved. They waved back. Solidarity. We were all Amish for the night. And it was nice.

We went to bed at around 10, because why not? After a little tossing and turning, we even managed to fall asleep in our muggy bedroom. … Until that magic moment in the middle of the night when the lights, the AC, and Ray Donovan all came on at once and we were no longer Amish.

Bruce VanWyngarden

brucev@memphisflyer.com